Store Manager - Covent Garden - 40 Hours - Saucony

Key Responsibilities

Be a role model - You’ll motivate and engage your team to bring to life the brand values everyday, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.

Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, inclusive of payroll managements, sales & KPIS.

Deliver outstanding service to all customers, demonstrating role model behaviours for all the team.

Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners.

Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability.

Consistently ensure policies, operational standards and procedures are communicated, understood & implemented, inclusive of anything security, people, health & safety and stock management focused.

Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyaltyand driving the brand locally within the community.

Focus on fostering a supportive, productive and inclusive environment, always putting your team first.

Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall.

Responsible for all change management in store, and responsible for engaging your team to adhere to new ways of working within the brand.

Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.

Knowledge, Skills, and Abilities Required

Experience in a management role, at your best in a fast-paced and client-focused retail environment

Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs

Flexible and adaptable, you are comfortable working in a fast-paced environment

Flexible schedule and availability to work mornings, evenings, weekends and holidays

Passion for our brands and brand lifestyles

Ability to work under pressure and manage multiple tasks at once

Proficient in POS systems

Budget management experience, including payroll, expenses etc.

Exceptional customer service and team management skills including a proven track record of developing others

Interest in and awareness of market trends in the retail industry

Ability to work under pressure and manage multiple tasks at once

Working Conditions

Retail environment

US Candidates Only

Performing duties consistent with the Company’s AAP/EEO goals and policies

High School diploma or equivalent

The Extras

Generous clothing allowance

Seasonal allowance for SB uniform

Excellent training & development opportunities

Quarterly bonuses

60% off all Sweaty Betty merchandise

25 days holiday (pro-rated if working part-time)

Refer a Friend bonus scheme

Season Ticket Loan

Access to Retail Trust - advice & support tool

Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees

[Employer hidden — view at passion-project.co.uk] Worldwide discount

Enhanced Family Leave policy

People Pension