Flexible Security Officer

Job Description:

Job Title: Flexible Security Officer
Location: Stoke-on-Trent
Pay: £12.71 – £13.00
Shifts: 12 hour shifts/ weekend availability/ Night shift/ Day shift/ Holidays

Role Overview

As a Security Officer, you will be the frontline presence for our clients—helping to maintain a safe, secure, and welcoming environment. This role offers variety and flexibility, with opportunities to work across multiple sites and support a range of contracts. You will deliver high standards of customer service while ensuring site safety and security at all times.

Key Responsibilities

• Represent the company in full uniform, maintaining a professional image at all times
• Provide a visible, approachable, and reassuring security presence
• Conduct regular site patrols and carry out gatehouse duties as required
• Monitor and control access/egress of staff, visitors, and vehicles, including accurate logging
• Complete all site documentation in line with operational procedures
• Assist visitors and enforce site rules in a courteous and consistent manner
• Follow Site Assignment Instructions (SAIs) precisely
• Respond to incidents effectively and escalate when necessary
• Maintain clear and accurate handover notes between shifts
• Ensure the safety and security of all individuals and property on-site
• Support operations across multiple client sites as required

Flexibility & Deployment Expectations

• Be flexible with site locations, duties, and working hours/shifts
• Provide support for last-minute shift adjustments and operational needs
• Cover holidays and absences across various sites
• Be available for a mix of day shifts, night shifts, weekends, and bank holidays
• Willingness to work shorter shifts where required for events or specific site needs
• Adapt to a variety of contracts, with both longer and shorter shifts available
• Commitment to supporting the business across all operational requirements while maintaining agreed working hours over each pay period

What We’re Looking For

• Minimum of 12 months’ experience in a similar security role
• Valid SIA Front-Line Licence (or proof of completed training)
• Full UK Driving Licence
• Strong verbal and written communication skills
• Ability to provide a 5-year checkable work history in line with BS7858 standards
• Reliable, professional, and customer-focused approach
• Adaptable and flexible mindset with a willingness to work across different environments

Shift Patterns

• Full-Time and Part-Time opportunities available
• 12-hour shifts, including days, nights, weekends, and bank holidays
• Additional shorter shifts may be available depending on site and event requirements
• Flexible scheduling designed to support both business needs and agreed working hours

Job Types: Full-time, Part-time

Pay: £12.71-£13.00 per hour

Benefits:

• Company pension

Experience:

• Security : 1 year (required)

Licence/Certification:

• Door Supervisor SIA Licence (required)
• Driving Licence (preferred)

Work Location: In person