Assistant Operations Manager

🔒 Confidential Employer
Posted 20 April 2026
LOCATION
Watford
TYPE
Full-time
LEVEL
Entry-level
SALARY
£30,000 / year
CATEGORY
Operations
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Team Management Customer Service Traffic Management Event Security Supervisory Experience Planning Communication Driving Licence

FULL DESCRIPTION

Assistant Operations Manager

We are currently looking for Assistant Operations Managers to support our Operations Team in providing traffic, parking and/or security and stewarding management services at iconic venues and high-profile events across London and South East/ East of England. The ideal candidates will be ambitious individuals, eager to take the next, or possibly the first, step in their operational management career; will thrive in working in an outside environment, in a fast-paced, exciting and dynamic sector; and will take pride in delivering an excellent service. Weekend working is likely to be a regular requirement, particularly over the Spring and Summer period.

What you will be doing as an Assistant Operations Manager

  • Supporting the Operations Managers, who are responsible for ensuring that all aspects of the operation are carried out in a safe manner at all times, in planning and delivering the required event services
  • Managing event day delivery either solo (if required), or are part of a wider operational management team at our larger deployments.
  • Cascading information to the frontline staff and the on-site operational teams, ensuring that all statutory and Company information and policies are communicated, acted upon and implemented in full
  • Provide excellent customer service for visitors, customers, external agencies and internal customers through planning and staff training
  • Develop and nurture strong, effective, professional relationships with clients and other key operational contacts to ensure that their expectations of [Employer hidden — view at passion-project.co.uk] are being met at all times
  • Identifying further commercial opportunities for [Employer hidden] additional services

What we need from you as an Assistant Operations Manager at [Employer hidden]

  • Completion of the [Employer hidden] Supervisor Development Programme
  • You will have previous experience of effective team management delivered through a casual / zero hours workforce
  • Successful supervision of multiple services and small teams
  • The ability to prioritise, be proactive, take the initiative and work to deadlines
  • Traffic management and/or Major Event Security and Stewarding Supervisory experience
  • A valid UK Driving Licence

What [Employer hidden] can offer you as an Assistant Operations Manager

  • A competitive salary with potential to develop to become an Operations Manager within 12 – 24 months
  • A 35 hour working week – working 5 days out of 7, as required operationally
  • Up to 25 days’ holiday (pro-rata – after qualifying service) plus Bank/Public Holidays
  • Private Medical Insurance (after a qualifying period)
  • Life insurance at 4x salary
  • Access to salary sacrifice schemes
  • A range of valuable medical and practical support services through an external Employee Assistance provider
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