Event Operations Manager - Traffic & Parking

🔒 Confidential Employer
Posted 20 April 2026
LOCATION
Watford
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£40,400 / year
CATEGORY
Operations
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Operational Management Traffic Management Event Planning Customer Service People Management Commercial Awareness

FULL DESCRIPTION

Event Operations Manager - Traffic & Parking

We are currently looking for an Event Operations Manager to manage the traffic operations – external traffic, green field parking and event services – for a number of major venues and events across the South of England (London, Surrey and Hampshire). The ideal candidate will thrive in working in an outside environment, in a fast-paced exciting and dynamic sector; and will take pride in delivering an excellent service. Weekend working is likely to be a regular requirement, particularly over the Spring and Summer period.

What you will be doing as an Events Operations Manager

  • Be responsible for the planning, delivery and review of all allocated events throughout the calendar year
  • Develop and nurture strong, effective and professional relationships with the client and other key operational contacts
  • Ensure that the Venue Operations Manuals, where applicable, are up to date and accurately reflect the duties and responsibilities of [Employer hidden — view at passion-project.co.uk]
  • Provide line management to all reports with a focus on proactive mentoring, coaching, development, and team succession planning. Ensure that [Employer hidden]’s objectives are effectively communicated
  • Support the recruitment & resourcing team with the recruitment of [Employer hidden]’s (zero hours) frontline team to ensure that the appropriate number of geographically-based staff are sourced, retained and booked to support allocated contracts and events

What we need from you as an Events Operations Manager

  • You will have previous relevant experience in an operational management position, preferably within a traffic management, events support service or related industry
  • Knowledge and experience of the events or comparable industries and strong commercial awareness
  • Experience of leading, managing and developing people
  • Able to communicate clearly across field-based teams, departments and stakeholders
  • A focus on excellent customer service
  • Experience in providing multi-service delivery and a strong commercial awareness are desirable

What [Employer hidden] can offer you as an Events Operations Manager

  • A 37.5 hour working week – working 5 days out of 7, as required operationally
  • Up to 25 days’ holiday (after qualifying service) plus Bank/Public Holidays
  • Private Medical Insurance (after a qualifying period)
  • Life insurance at 4x salary
  • Access to salary sacrifice schemes
  • A range of valuable medical and practical support services through an external Employee Assistance provider
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