Sales & Events Manager

Key responsibilities of our Sales and Events Manager are two-fold across INDX Trade Shows and Venue Events.

Working with the Head of Events, you will support marketing, sales, and events strategies, identify potential for growth, explore new market segments, achieve long term client service and deliver financial profitability:

Trade Shows – Main Responsibility

• Manage and oversee specific trade shows with responsibility to advise event scope, and work with internal teams and external stakeholders to ensure the event is a success
• Project manage the entire event lifecycle to ensure the event is delivered according to the agreed brief
• Create and manage the critical path and operational plans to a robust P&L, collaborating with cross functional teams as required including, Product, Marketing, IT and Finance and Operations
• Maximise trade show income through optimal floorplan management and allocation of stand space in conjunction with the product teams
• Use a multitude of sales techniques to sell stand space, shell schemes, sponsorship and marketing packages with an entrepreneurial approach to seek out up-selling opportunities to ensure targets are met
• Control the day-to-day administration of the sales and operational delivery, including staff scheduling, inventory and control, contracts and invoicing, setup and break-down and monitoring budget expenditures

Venue Events – Supporting Responsibility

• With the Head of Events shape and create the annual events calendar for Cranmore Park aligned with the sales strategy
• Proactively source external event bookings such as exhibitions, conferences, experiential events and meetings
• Network and build relationships to promote the event spaces for new business
• Manage the sales process including taking in-bound enquiries, creating proposal documents, raising contracts and invoices, and preparing event function sheets
• Work collaboratively with Facilities to ensure spaces are set up correctly and catering and additional requirements are all delivered according to agreed schedules

Be the point of contact for our clients’ events’ needs, creating a world class and bespoke experience for all of our visitors

What we’re looking for in our Sales and Events Manager:

• At least two years’ business event management experience preferably gained in venue sales or exhibition sales/organiser (retail categories a distinct advantage) environment
• Well trained in sales process and able to adapt different sales techniques to the varied customer base
• Operational excellence and exceptional customer service
• Excellent organisation and time management skills
• Exceptional interpersonal skills with the ability to communicate effectively both verbally and in writing, internally and externally
• A self-motivated individual with strengths in problem solving and decision making
• An eye for detail and a creative outlook are essential
• A positive team player with the ability to work with numerous members of the wider team and a ‘can do’ attitude
• Calm and focussed especially during busy periods
• Flexible and able to work additional hours in the build-up, break down and duration of shows as required
• Experience of the Microsoft suite of packages including Outlook, Word, Excel and PowerPoint
• Experience of Momentus Event Management system and/or an Events Venue Management system desirable.