Client Director - Natural Resources
SKILLS
FULL DESCRIPTION
Client Director - Natural Resources
[Employer hidden — view at passion-project.co.uk] is seeking a Client Director to shape client service strategy for the UK Natural Resources industry. Responsibilities include leading client portfolio planning, driving growth, building client relationships, collaborating across teams, and enhancing [Employer hidden]’s market presence.
Job Description
## Client Director - Natural Resources, Any UK Office
Are you ready to join [Employer hidden] as a Client Director, shaping our client service strategy for the UK Natural Resources industry and working with clients in long‑standing energy industries and fast‑growing new energy segments?
Can you bring in depth industry, insurance and client relationship management skills to an exciting new role ?
If so, we'd love to hear from you in connection with this brand-new, hybrid opportunity which provides the flexibility to work both virtually and from any brnach of our UK office network,
## [Employer hidden] is in the business of better decisions
At [Employer hidden], we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.
## What the day will look like
In this wide and varied role your responsibilities will include:
- Lead client portfolio planning and delivery, ensuring account plans, service activity, revenue tracking, invoicing and compliance are all managed effectively.
- Drive growth across Natural Resources, leading tenders, progressing new business opportunities, supporting cross‑[Employer hidden] initiatives and sharing best practice regionally.
- Build strategic client relationships, developing retention plans, spotting organic growth opportunities and proactively engaging clients on Risk Management, Claims, Premium Finance and wider [Employer hidden] solutions.
- Collaborate across [Employer hidden]’s Commercial Risk teams, working closely with colleagues, leaders, insurers and Genpact to deliver a consistent, high‑quality client experience.
- Champion culture and people, supporting a growth‑mindset environment and promoting enthusiasm, accountability, innovation and customer focus across the business.
- Enhance [Employer hidden]’s market presence, contributing to marketing, thought leadership, industry events and initiatives that raise brand visibility in the local business community.
## What makes this role different
This is a standout opportunity to shape [Employer hidden]’s UK Natural Resources strategy —giving you the platform to influence growth, lead high‑value client relationships and drive market‑leading solutions in a complex, evolving sector. You’ll operate at a strategic level with real autonomy, partnering closely with senior leaders while building [Employer hidden]’s profile across the industry. If you want a role where your ideas matter, your leadership is visible, and your impact is felt across clients, teams and the wider business, this is it !
## Skills and experience that will lead to success
- Exceptional client relationship skills, with the ability to understand complex businesses, risk issues, and deliver trusted advice.
- Strong commercial and market awareness, using insight into industry forces, key players, and insurance market dynamics to guide decision‑making.
- Advanced technical insurance knowledge, applying expertise to solve problems, structure solutions, and negotiate effectively.
- Proven business development mindset, spotting opportunities, driving growth, and confidently setting and negotiating fees.
- Leadership, collaboration, and continuous improvement, with a client‑ and people‑focused approach that gets results (ACII or equivalent desirable).
## How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at [Employer hidden]. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at [Employer hidden], you are more connected, more relevant, and more valued.
[Employer hidden] values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. [Employer hidden] is proud to be an equal opportunity workplace.
[Employer hidden] provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [contact hidden]