Senior Claims Advocate – Worldwide Property

Job Description

Are you an experienced Property Claims Advocate who is ready to take the next step in your career?

We’re seeking candidates with demonstrated experienceto Global Mining, Metals, Chemicals, or Pulp & Paper clients within the London market.

Are you able to provide first class client advocacy securing the best possible claims outcomes. If so, then we'd love to hear from you in connection with this exciting hybrid role based in our London offices.

[Employer hidden — view at passion-project.co.uk] is in the business of better decisions.

At [Employer hidden], we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As a key member of our dynamic organisation, you will be responsible for managing a portfolio of high-profile clients and navigating complex Property claims with precision and expertise. Your responsibilities will include:

• Managing a portfolio of high-value Property claims (with a focus, although not exclusively, on Mining / Metals / Chemical / Pulp & Paper industry clients) from initial notice to resolution whilst ensuring exceptional service delivery and client satisfaction.
• Provide proactive advice and guidance on coverage related issues for clients and [Employer hidden] network offices to present and advocate the best strategy to facilitate the settlement and conclusion of claims.
• Ensuring outstanding levels of communication, negotiation and advocacy. Collaborating closely with clients, carriers, internal and external stakeholders to achieve an efficient and successful outcome.
• Provide mentorship and guidance to less experienced colleagues fostering a culture of continuous learning and development within the team.
• Technical support for pre-renewal meetings, placing and renewal negotiations.
• Staying abreast of industry trends, regulation, and best practice to enhance [Employer hidden]'s claims handling capabilities and risk mitigation.

How this opportunity is different

This is a fantastic opportunity to join our dynamic, welcoming, and collaborative team. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let's embark on this exciting journey together!

Skills and experience that will lead to success.

• Minimum 5 years Property claims handling experience ideally gained from a reputable insurance, broking or adjusting organisation.
• Functional knowledge and understanding of the claims management process, insurance markets (including London market), legal and regulatory environment and the skills to act as an advocate for our Clients.
• Proven experience of managing sophisticated claims and delivering results in a client-facing environment.
• Excellent communication, negotiation and interpersonal skills with the ability to build rapport with high-profile clients and stakeholders.
• Strong understanding of Property insurance principles, policies and procedures.
• Impeccable administration and organisational skills.