Claims Specialist- Financial & Professional Lines

🔒 Confidential Employer
Posted 20 April 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Insurance
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Financial Lines claims Claims management Data analysis Negotiation Client communication ECF Processing system Interpersonal skills

FULL DESCRIPTION

Claims Specialist- Financial & Professional Lines

Are you an experienced Claims professional with an interest in London Market claims processes and procedures ? Are you excited to join a claims team that handles Financial Lines claims on behalf of some of the world's most recognised organisations ? If so, we have a fantastic hybrid role with flexibility to work both virtually and from our London office.

[Employer hidden — view at passion-project.co.uk] is in the business of better decisions

At [Employer hidden], we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

In this exciting role, you will be primarily responsible for the management, strategy and process for the notification, agreement, collection and successful settlement of a portfolio of Financial Lines claims. Your key responsibilities will include:

  • First notification of loss for Professional and Financial Lines losses, including D&O, PI and Crime claims
  • Negotiation and liaison with markets, clients, placement teams, specialists, network offices, underwriters and appointed authorities (loss adjusters, lawyers etc).
  • Conduct data analysis to establish the claims history for a particular client or business portfolio, and to identify trends and patterns in claims for a client or business segment
  • Negotiate the payment and settlement of claims with clients and underwriters
  • Coordinate discussions and, where appropriate, meetings to ensure superior level of communication between the client, underwriter and their representatives concerning the proposed settlement.
  • Engage with the Head of Financial lines Advocacy in the strategy to conclude contentious claims

How this opportunity is different

Our Global Claims team at [Employer hidden] is truly welcoming and team focused. We have a wealth of experience on hand ready to coach and mentor new members of the team to become the very best Claims Specialists that they can be. With hybrid working, a comprehensive and flexible benefits package and outstanding career possibilities this is a phenomenal opportunity and time to join our team.

Skills and experience that will lead to success

  • Experience Dealing with claims from First Notification of Loss to resolution.
  • Knowledge of Financial Lines Claims and confidence to coordinate and initiate discussions with our networks and/or clients/Underwriters
  • Experience of the CLASS and ECF Processing system (preferable)
  • Proficient in word and excel
  • Strong Interpersonal skills

Apply via the link provided.

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