Client Manager - Corporate Insurance

Job Description

Insurance Client Manager – Edinburgh / Glasgow (Corporate)

Do you thrive on building strong relationships across sophisticated organisations and handling key client relationships.

Are you motivated by driving revenue while consistently delivering exceptional client service?

If so, this could be an excellent next step in your insurance career!

We’re looking for a Client Manager to join our Corporate Insurance team, working in a hybrid model with the added benefit of being based from either our Glasgow or Edinburgh offices.

This role offers the opportunity to look after and grow a portfolio of corporate clients, strengthen long-term relationships and contribute to commercial growth within a high-performing and well-supported environment.

[Employer hidden — view at passion-project.co.uk] is in the business of better decisions

At [Employer hidden], we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Deliver tailored risk and insurance solutions to a diverse portfolio of UK clients, primarily based in Scotland. Clients range from national to multinational organisations with a presence in up to 10 overseas territories, where CEOs and CFOs value a strong local relationship and a bespoke advisory approach.
• Support clients with complex, bespoke insurance programmes alongside broader risk management and risk transfer solutions. In addition to core broking services, you’ll work closely with specialist teams to provide claims support and risk advisory services across a wide range of industries, including renewables, real estate, public sector, food and drink, and retail and wholesale.
• Take ownership of the end‑to‑end client service experience, handling both internal delivery teams and all Risk Management services to ensure consistently high standards of service in line with agreed client service plans and tools.
• Proactively identify opportunities to introduce [Employer hidden]’s full suite of products and services, ensuring client needs are clearly understood and effectively communicated across service teams and the wider [Employer hidden] network.
• Build strong, long‑term relationships with key decision‑makers across client organisations, extending beyond Finance Directors and the C‑suite to develop deep, trusted partnerships.
• Drive growth across your client portfolio, increasing revenue and profitability while also contributing to new business development and portfolio expansion.
• Responsible for working in accordance with the [Employer hidden] UK Limited Risk Management Framework, and compliance with the [Employer hidden] UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

How this opportunity is different

You’ll be based within one of our high‑performing offices, working alongside an outstanding Client Management team and benefiting from the depth and breadth of expertise around you. Collaboration is at the heart of how we work, and you’ll be fully supported by colleagues who are leaders in their fields.

Across Scotland, we have specialist insurance expertise spanning Cyber, Professional Indemnity, Marine and Trade Credit, alongside local risk practitioners covering Health, Wealth and Investment. This means you’ll have direct access to multi‑disciplinary support to help you deliver tailored, high‑value solutions to your clients.

You’ll also work across a wide range of industry sectors, with strong technical, risk and industry intelligence readily available to support you in winning and retaining business.

With market‑leading technology being rolled out to our clients, this is an exciting time to join [Employer hidden] and be part of a journey that is transforming how risk and insurance solutions are delivered.

Skills and experience that will lead to success

• Proven experience in the insurance industry, with a strong grounding in commercial risks and client relationship management.
• Experience managing and developing client relationships, with the ability to retain business and identify growth opportunities.
• Good commercial awareness, including an understanding of market conditions, business drivers and risk considerations.
• Experience supporting sales activity, including fee discussions, negotiation and influencing in a client-facing role.
• A confident and credible communicator, with a consultative, client-focused approach and commitment to excellent service.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at [Employer hidden]. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at [Employer hidden], you are more connected, more relevant, and more valued.

[Employer hidden] values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. [Employer hidden] is proud to be an equal opportunity workplace.

[Employer hidden] provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [contact hidden].