Claims Management Executive, Global Clients

🔒 Confidential Employer
Posted 20 April 2026
LOCATION
London, United Kingdom
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Insurance
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Claims Management Commercial Insurance Claims Process Stakeholder Management Claims Analysis Problem-solving

FULL DESCRIPTION

Are you an accomplished claims relationship manager with the ability to lead meetings and collaborate with both internal and external stakeholders in face to face environments? Do you have a knowledge of the claims process across a variety of commercial classes ideally with exposure to captives and global insurance programmes?

If so, then we'd love to hear from you in connection with this exciting new role. This role can be based across the Midlands or London

Job Description

Are you an accomplished claims relationship manager with the ability to lead meetings and collaborate with both internal and external stakeholders in face to face environments? Do you have a knowledge of the claims process across a variety of commercial classes ideally with exposure to captives and global insurance programmes?

If so, then we'd love to hear from you in connection with this exciting new role. This role can be based across the Midlands or London

## [Employer hidden — view at passion-project.co.uk] is in the business of better decisions

At [Employer hidden], we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

## What the day will look like

As a Global Claims Management Executive some of your key responsibilities will:

  • Reporting into the Global & Specialty Claims Director
  • Establishing the claims process for all lines of business and generating claims procedures guides.
  • Arranging and chairing claims review meetings with clients, insurers, adjusters, and solicitors.
  • Co-ordinating the delivery of claims analysis reports and providing insights into claims trends.
  • Undertaking pre-renewal audits looking at the reserves and closure prospects.
  • The onboarding of new clients (from a claims perspective)
  • Provide technical support to clients across all lines of business.
  • Generating expanded service revenue by introducing or delivering claims related projects, e.g. TPA tenders, claim preparation, claims advocacy.
  • Participating in internal client specific Insurance Discovery Meetings
  • Commuting as required across the UK for needs of clients.

## How this opportunity is different

This is an outstanding and exciting chance to apply your expertise in claims, while collaborating with various individuals, such as collaborators, customers, partners, and team members. You will have the opportunity to work on major global projects with renowned industry leaders.

## Skills and experience that will lead to success

  • Experience of dealing with commercial insurance claims
  • Experience of chairing claims meetings
  • Knowledge of captives and global insurance programmes
  • Proven claims relationship management experience in dealing with both internal / external stakeholders
  • Excellent communication and presentation skills
  • Entrepreneurial attitude
  • Proven problem-solving skills
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