Chief Broking Officer - Property, Casualty & Crisis Management

Job Description

Chief Broking Officer – Property, Casualty & Crisis Management (PCCM), Global Broking Centre

[Employer hidden] is in the business of better decisions

At [Employer hidden], we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

You will be responsible for crafting and delivering [Employer hidden]’s PCCM broking strategy in the Global Broking Centre. You will ensure excellent results for clients, network offices, and carrier partners. Additionally, you will promote balanced growth and lead the PCCM broking change programme.

Key responsibilities include:

• Working with the Global Broking Centre CBO to support initiatives for PCCM aligned to the overarching broking strategy and ensuring effective execution
• Contributing to and participating in the PCCM leadership team to help set strategy and deliver growth through comprehensive broking levers
• Leading the PCCM broking community, coaching colleagues to better performance and building PCCM, GBC and [Employer hidden] IQ across the broader broking team
• Providing placement data insights for PCCM to enable trend analysis and portfolio optimisation, and driving a data‑driven broking proposition
• Developing and leading PCCM broking initiatives and strategies, monitoring and managing all PCCM broking targets and reviewing monthly performance
• Building and maintaining effective relationships with key PCCM carriers and internal collaborators (including Inpoint, AUM and retail teams) to bring the best of [Employer hidden] to clients and prospects
• Taking a lead role on behalf of PCCM in responding to key initiatives launched by strategic carrier partners, in conjunction with Inpoint
• Leading and championing the implementation and usage of new PCCM systems and processes to modernise the operating model
• Working with the Data & Insights team and PCCM broking community to find opportunities to develop new PCCM products and services
• Ensuring the client is at the heart of all propositions and practice, and that network/clients receive best‑in‑class service from our broking teams
• Working proactively and collaboratively with PCCM brokers and network partners on RFP/tender and other major client opportunities
• Assisting with talent acquisition to meet future capability requirements and driving development of high‑potential colleagues via development tools, secondments, assignments, mentoring, and coaching
• Working in accordance with the [Employer hidden] UK Limited Risk Management Framework and policies, including active participation in risk management and completion of mandatory training

How this opportunity is different

This is a high‑profile leadership role at the heart of [Employer hidden]’s Global Broking Centre, giving you the platform to influence PCCM broking strategy across a global client portfolio.

You will: 

• Set and implement the PCCM broking agenda across London market placements, applying data, analytics, and market insight
• Collaborate closely with senior leaders across the GBC, Inpoint, AUM, retail teams, and strategic carrier partners to co‑create innovative solutions for clients
• Lead an experienced broking community and build a high‑performance culture passionate about growth, innovation, and client excellence
• Play a key role in modernising [Employer hidden]’s broking operating model in PCCM, embedding new systems, processes, and data‑driven approaches
• Have significant visibility with internal and external partners, positioning you as a recognised senior broking leader in the London market

Skills and experience that will lead to success

• Consistent track record as a successful, industry‑recognised senior broking practitioner with strong commercial pricing competence and deep London market experience
• Strong data and analytics capability, with the ability to bring insights to bear for business results, portfolio optimisation and strategic decision‑making
• Excellent interpersonal, presentation and negotiation skills, with the ability to deal effectively with global clients, senior internal partners, carriers, and external bodies
• Thorough understanding of product governance and FCA requirements/standards, with the ability to set and uphold high standards within PCCM
• Experience of leading teams, driving a high‑performing culture, and supporting wording/contract negotiations with insurers to deliver better outcomes for clients

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at [Employer hidden]. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at [Employer hidden], you are more connected, more relevant, and more valued.

[Employer hidden] values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. [Employer hidden] is proud to be an equal opportunity workplace.

[Employer hidden] provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [contact hidden].