Building Repair Network Operations Manager
🔒 Confidential Employer
Posted 20 April 2026
LOCATION
Eastleigh
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£61,800 / year
CATEGORY
Claims
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Building Repair
Commercial Management
Contract Governance
Risk Mitigation
Supply Chain
Operational Management
Performance Data Analysis
Leadership
FULL DESCRIPTION
Building Repair Network Operations Manager
The [Employer hidden — view at passion-project.co.uk] Claims team seeks an experienced Building Repair Network Operations Manager to manage their growing network. This pivotal role involves leading a team, ensuring service standards, and driving cost accuracy. Responsibilities include leading operations, managing risks, and building a high-performing contractor network.
Main Responsibilities as Building Repair Network Operations Manager:
- Lead national building repair operations to ensure resilience, compliance, and excellent customer outcomes.
- Drive cost control through strong commercial management, supplier oversight, and risk mitigation.
- Build and manage a high‑performing national network of repair contractors and fulfilment partners.
- Identify and manage operational, commercial, regulatory, and supply chain risks across BAU and surge activity.
- Monitor industry trends and regulatory changes to keep [Employer hidden]’ fulfilment capability competitive and future‑ready.
Skills and experience you need as Building Repair Network Operations Manager:
- Senior leadership experience in large‑scale building repair, property claims fulfilment, or major operational supply chains.
- Strong commercial acumen with experience managing high‑value suppliers, complex commercial frameworks, and robust contract governance.
- Expert knowledge of building repair methods, insurance fulfilment models, and technical, regulatory and H&S standards.
- Advanced analytical skills with the ability to interpret performance data and operational trends to drive strategic decisions.
- Proven change leadership experience delivering transformation across systems, supply chains, or operating models.
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