Administrator - Wigan

Main Responsibilities

This is a varied role which includes:

• Working closely with our Recruitment Advisor and Learning & Development Manager to support them with day-to-day administration tasks.
• Being the first point of contact for the Talent team; responding to enquiries, providing first line advice to candidates, hiring managers and other key stakeholders, escalating as necessary.
• Maintaining and updating relevant systems and spreadsheets.
• Producing regular statistical reports on Talent information for key stakeholders (e.g. People department, Senior Leadership Team, Executive Team) as required.
• Monitoring the Recruitment and L&D email account, responding to queries in a timely manner.

Recruitment and Onboarding responsibilities:

• Posting and maintaining job vacancies via our ATS (Applicant Tracking System).
• Collation of right to work documentation, issuing of contracts and new starter paperwork.
• Administering the DBS process (issuing a DBS request, verification and escalation of alerts and appropriate reporting).
• Retrieving Hiring Manager availability and scheduling interviews.
• Communicating effectively via phone and email to provide candidates with a seamless experience.
• Coordinating with the Training Team to schedule new starter inductions.
• Administering and monitoring system and process workflows to ensure compliance with Recruitment & Onboarding Admin procedures and working closely with the wider People Team to ensure workflows run effectively.
• Assisting with screening of applicants for interviews.

Learning and Development responsibilities:

• Assisting the L&D Manager in administering learning and development activities and initiatives through our LMS (Learning Management System).
• Administering Apprenticeships using the governments Apprenticeship portal.
• Administering Driver CPC training via the DVSA system and associated tasks.
• Administration of training matrices, developing these as appropriate in line with business and team needs.
• Responding to Operational Training requests and scheduling training activity.
• Resolving L&D queries, escalating where appropriate to the training team and/or third party training providers/suppliers.
• Assisting the L&D Manager with drafting communication to raise awareness of learning activity.
• Supporting the training and operational teams with the daily upkeep and long-term development of our training areas and LEAP zones.

The Ideal Candidate

• Ability to work accurately and pay attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to thrive and succeed in a busy, ever-changing environment.
• Ability to multitask and prioritise and manage your own workload.
• Ability to work on your own initiative and to deadlines.
• Good planning and organising skills.
• Have a strong knowledge and experience using systems and software such as Microsoft Outlook, Excel and PowerPoint.
• A self-starter – always looking for ways to improve our processes and ways of working.
• Strong people skills – wants to help the team and ensures candidates and colleagues receive a great service.
• Flexible to change – whether that be new processes or ways of working, you are confident in adapting your ways of working or shifting your job focus.

Benefits and Rewards

In addition to a competitive salary, you’ll receive many excellent additional benefits including:

• Hybrid Working Options –opportunity to work from both the office and from the comfort of your own home
• Annual Leave –34 days entitlement (including statutory bank holidays) which increases with service
• Holiday Buy Scheme –Buy up to 5 additional days
• Enhanced Pension Plan options – Company enhanced contributions of up to a 6% match
• Private Medical Insurance – via AXA
• Life Insurance – Company funded 2x basic salary life cover from day one
• Medicash– An easy-to-use health insurance package that provides cashback towards your everyday healthcare bills
• Employee Assistance Programme – Free 24/7 confidential wellbeing support
• Progression and Development Opportunities –Department specific technical training and Internal Management Development Academies
• Staff Discount at www.very.co.uk (25% discount on designer branded clothing, footwear and home accessories with 15% off furniture, leisure and electrical items)
• Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure Centres, bootcamps and fitness studios
• Cycle to work scheme – In partnership with Evans cycles the [Employer hidden] C2W scheme offers great benefits and discounts
• Long service awards – We go out of our way to recognise and reward our colleague commitment with our long service awards programme
• Employee of the month – Winners receive £25 voucher, certificate and Hall of fame recognition
• CEO Award of the month– Winners receive £100 voucher, certificate and Hall of fame recognition
• Departmental Incentives – Year-round departmental competitions, seasonal incentives and fantastic gifts
• Retail Discounts – Huge discount savings in supermarkets (Asda, Tesco, Morrison’s and Sainsburys), Fashion discounts with (Adidas, Asos, H&M, Boohoo, JD and Matalan) and Technology discounts with (Apple, Argos, Currys/PC World and John Lewis), plus many more savings