Project Manager - Operations

Job Introduction

[Employer hidden] are the UK’s leading provider of two-person home delivery who strive to make the world of delivery a better place, by building a business that supports the way we live today. Most of our work is taking responsibility for storing and delivering large, heavy, bulky items – the kind of work that typically needs two people to handle. Quite often these items need installing, which we do too.

[Employer hidden] are excited to announce that we’re now recruiting for a Project Manager - Operations.

Interested in the opportunity of joining the UK’s largest multi-user, two-person, home delivery and warehouse specialist?

Role Responsibility

Reporting into the Head of Strategic Projects you will be responsible for:

• Leading a team of highly skilled warehouse operatives to coordinate all aspects of the day-to-day working of the Freight Monitoring Team (which includes responsibility for stock quality and integrity)
• The resourcing, development, and management of all colleagues within your team, ensuring that our operatives are fully trained, that we retain great people and departmental Objectives are achieved on time and in full
• Making prompt decisions which protect customer service and our delivery schedule, as well as remaining commercially focused
• Creation and development of new processes within Operations, protecting service level and revenue
• Delivering said processes to Operational Management teams and fostering compliance.
• Working with stakeholders to drive Continuous Improvements within the business.
• Creation of key reporting and documentation data for use with Senior Leadership and Executive Teams
• Supporting and completing scoping activities, analysing customer needs, and identifying key requirements for BAU changes and projects
• Securing and coordinating internal resources to ensure projects are successfully executed
• Creating and maintaining project plans and key documentation
• Tracking milestones against scope, costs, and timescales to deliver change within budget, on time and to agreed scope
• Managing changes to scope within the specified change control process
• Growing and maintaining key stakeholder engagement throughout the business, and externally
• Working in line with our project management process and tools
• Facilitate workshops and update sessions across all levels of the business including exec
• Ensuring all changes follow the agreed governance process
• Ensure appropriate escalation of any issues to the Senior Leadership Team and change owner/business sponsor where applicable

The Ideal Candidate

Skills

• Strong Excel and PowerPoint capability
• Ability to work autonomously
• Time management
• Presentation skills
• People management
• Analytical
• Data driven
• Numerical
• Detail orientated
• Communication and presentation skills

Attitude

• Self starter
• Ability to build multi departmental relationships
• Problem solver

Experience

• Operational experience
• Project management experience
• Management experience
• Implementation and management of new processes

General

• Willingness to travel
• Coaching management style

Package Description

In addition to a competitive salary, you’ll receive many excellent additional benefits including:

• Hybrid Working Options – opportunity to work from both the office and from the comfort of your own home
• Annual Leave –33 days entitlement (including statutory bank holidays) which increases with service
• Enhanced Pension Plan options – Company enhanced contributions of up to a 6% match
• Private Medical Insurance – via AXA
• Life Insurance – Company funded 2x basic salary life cover from day one
• Employee Assistance Programme – Free 24/7 confidential wellbeing support
• Progression and Development Opportunities –Department specific technical training and Internal Management Development Academies
• Staff Discount at www.very.co.uk (25% discount on designer branded clothing, footwear and home accessories with 15% off furniture, leisure and electrical items)
• Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure Centres, bootcamps and fitness studios
• Cycle to work scheme – In partnership with Evans cycles the [Employer hidden] C2W scheme offers great benefits and discounts
• Long service awards – We go out of our way to recognise and reward our colleague commitment with our long service awards programme
• Employee of the month – Winners receive £25 voucher, certificate and Hall of fame recognition
• CEO Award of the month – Winners receive £100 voucher, certificate and Hall of fame recognition
• Departmental Incentives – Year-round departmental competitions, seasonal incentives and fantastic gifts
• Retail Discounts – Huge discount savings in supermarkets (Asda, Tesco, Morrison’s and Sainsburys), Fashion discounts with (Adidas, Asos, H&M, Boohoo, JD and Matalan) and Technology discounts with (Apple, Argos, Currys/PC World and John Lewis), plus many more savings