Regional Transport Manager

Job Introduction

[Employer hidden] is hiring! As the UK’s leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. Our aim is to build a welcoming and friendly business that supports the local community. We store and deliver large, heavy and bulky items in pristine condition – the kind of items that typically need two attentive people to handle. Quite often these items need installing for our customers, which we also do!

The [Employer hidden] culture thrives on six core values:

Innovative I Safe I Respectful I Excellent I Responsible I One Team

Safety is our most important Value and the safety of our colleagues, clients, customers, and the general public is essential to the success of our organisation and our commitment to our values.

In this role, you will manage senior level relationships with internal and external stakeholders to ensure we meet all appropriate H&S standards and drive a safety culture within the organisation. You will play a key role in defining and delivering an effective H&S agenda within [Employer hidden] that is both appropriate for the operation and ensures we encourage and maintain a strong H&S framework.

You will drive an improved safety culture across all sites, and you will lead compliance and performance improvement to ensure a high-class safety environment for the team with a focus on sustainable solutions and a reduction in accidents and incidents.

Main Responsibilities

Role and Responsibilities

• Manage the Transport Function at Wigan (main hub) and northern out-bases.
• Support the General Manager in ensuring the safe, compliant, and efficient delivery of the transport side of the operation
• Drive compliance to ensure full adherence to all relevant legal industry standards
• Deliver operational requirements, improve efficiency, and meet all KPI’s
• Lead teams through periods of change management and continuous improvements projects
• Manage resource to enable the department to deliver on KPI’s in a cost-effective manner and hit SLA targets
• Create and maintain a high-performing culture within the driver network
• Lead on the engagement, development, and performance management of existing colleagues to improve standards and quality
• Proactively respond to change or issues relating to service levels
• Work closely with relevant internal stakeholders to ensure an appropriate service level is achieved
• Foster a customer focused transport environment and strive to operate at a high standard
• Seek out and implement effective improvement opportunities

Suitable Candidate

The successful candidate for the role will have the following skills and experiences:

• A minimum of 3+ years of operational management within a transport environment
• Must hold a Transport Management CPC qualification
• Previous management of Sub-Contractors/Service Partners would be beneficial
• Strong business acumen and be capable of articulating the operational and financial performance to the General Manager and Senior Stakeholders both in writing and in person
• Be results driven and commercially minded
• Experience of working with budgets and KPI’s
• Have strong communication skills
• Have people management experience to motivate a team of both employed and agency drivers to perform every day
• Demonstrate high levels of resilience, self-motivation and flexibility
• Must be able to form positive relationships with internal stakeholders at all levels
• Be in a commutable distance to the main hub but be able to perform within a regional role covering the north

Benefits and Rewards

In addition to a competitive salary, you’ll receive many excellent additional benefits including:

• Annual Leave –34 days entitlement (including statutory bank holidays) which increases with service
• Holiday Buy Scheme –Buy up to 5 additional days
• Enhanced Pension Plan options – Company enhanced contributions of up to a 6% match
• Private Medical Insurance – via AXA
• Life Insurance – Company funded 2x basic salary life cover from day one
• Employee Assistance Programme – Free 24/7 confidential wellbeing support
• Progression and Development Opportunities –Department specific technical training and Internal Management Development Academies
• Staff Discount at www.very.co.uk (25% discount on designer branded clothing, footwear and home accessories with 15% off furniture, leisure and electrical items)
• Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure Centres, bootcamps and fitness studios
• Cycle to work scheme – In partnership with Evans cycles the [Employer hidden] C2W scheme offers great benefits and discounts
• Long service awards – We go out of our way to recognise and reward our colleague commitment with our long service awards programme
• Employee of the month – Winners receive £25 voucher, certificate and Hall of fame recognition
• CEO Award of the month– Winners receive £100 voucher, certificate and Hall of fame recognition
• Departmental Incentives – Year-round departmental competitions, seasonal incentives and fantastic gifts
• Retail Discounts – Huge discount savings in supermarkets (Asda, Tesco, Morrison’s and Sainsburys), Fashion discounts with (Adidas, Asos, H&M, Boohoo, JD and Matalan) and Technology discounts with (Apple, Argos, Currys/PC World and John Lewis), plus many more savings