About the Role

At [Employer hidden] nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver.

Our unique fixed price approach means there's no up-selling. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don't have to compromise a customer solution because of what someone can afford.

With access to the wider [Employer hidden] network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Manager's who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance.

Working Rota

Tuesday - Saturday 9am - 6pm

About You

Our Optical Managers are key to our success, making sure the team has everything in place to deliver high quality patient service.

You'll be responsible for overseeing and managing the entire operation. With tasks including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets whilst also dealing with customer queries, every day is busy and fast paced in an [Employer hidden] Opticians.

You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customer's needs.

Working in close partnership with an Optometrist you will also coach and develop your team so being confident in coaching others will be key to this role. Due to the fast-paced nature of this role and the different responsibilities you will need to be organised and able to manage your time effectively

You'll be:

• A fully qualified dispensing optician registered with the GOC
• On track to meet the statutory points requirement for CPD
• Confident in coaching others
• Able to provide excellent customer and patient care
• Driven and ambitious to ensure the department meets its targets

You'll have proven leadership skills in a fast-paced Optics environment

Organised and able to manage your time effectively

Apply today by completing an online application…

Everything you'll love

You will also get an excellent benefits package including:

• Discretionary company bonus
• Company pension up to 7% matched
• 15% colleague discount in store and online.
• Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
• Your professional indemnity insurance
• GOC fees paid
• CET package
• Flexible working patterns in accordance with 7 days opening
• [Employer hidden] Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be [Employer hidden] and proud to be themselves.

Find your everything

Location

Peir Road, Gillingham, Kent, United Kingdom, ME7 1RZ

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Why [Employer hidden]?

We’re a really values-led organisation. Our mission means we encourage everyone to be open and honest. We work creatively and collaboratively with each other, valuing everyone’s input. We get on with things, we make them happen. As so many people across the UK rely on us, we have to.

Our Creating Change for Better programme tackles the major challenges facing our business and society today and guides our efforts on where we can make the biggest difference by reducing our environmental footprint, creating healthier products and supporting our communities.

Big businesses like ours offer big opportunities. With more than 1,000 stores across the UK, from superstores and [Employer hidden] Living to petrol stations, as well as depots and Express stores. £60m+ in revenue taken every day. We conduct £300m worth of transactions every week. Our website handles 2 million transactions a month. And 75% of the UK shop in [Employer hidden] every year.

Find out more

Rewards and Recognition

Benefits you’ll only find here

• 10% off [Employer hidden] pet insurance
• 10% off selected [Employer hidden] Pharmacy services
• 10% off [Employer hidden] Tyres
• 10% off [Employer hidden] Travel insurance
• 20% off [Employer hidden] Mobile bundles

Free remote GP service

Available to you, your partner and your children, 24/7, year round.

Pension

Save for retirement with contributions paid into your pension account by you and [Employer hidden].

Free physiotherapy consultations

Helping you and your partner take care of yourselves with 8 free sessions per year.

Colleague discounts

15% off at our stores - get discounts on groceries and George all year round.

Car cash allowance

Eligible colleagues will receive a cash allowance as part of their benefits package. In addition, all salaried colleagues can choose to register for the Salary Sacrifice Electric Car scheme*.

(*Conditions apply)

Mortgage advice

Whether you’re a first-time buyer, renewing your mortgage, looking at buy to lets, or simply after some advice in getting a mortgage, get free* unbiased advice through the Mortgage Advice Bureau (MAB), one the UKs largest mortgage brokers.

Confidential support helpline

Find free emotional, practical, and financial support that’s fully confidential, through a helpline that’s available 24/7, year round.

Cycle to work

Buy a bike through this scheme and save on tax and national insurance.

Financial support

Find financial wellbeing tools and support, including the ability to stream your pay.

Free eye tests

Head to our in store opticians for a free checkup and take care of your vision.

Bonus

Sharing our success with a discretionary bonus scheme for salaried colleagues that really rewards your contributions.

Cancer support

Guidance and support for you and your family, from before diagnosis, to treatment and beyond.

Paid time off

From holiday to sick leave and other types of leave, such as parental leave.

Mental health support

Access free mental health support for you and your family.

Support and advice with care

If you’re supporting older family or friends with care and support, find free, confidential information, expert support, and guidance about later life care for your loved ones through the Legal & General Care Concierge service.

Hybrid working

To ensure we balance moments where we know we need to collaborate together and the need for flexibility, [Employer hidden] has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Each area of [Employer hidden] may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots

Save money on every day spends

Access to hundreds of high-street discounted Vouchers, discounts on days out, gym memberships, airport parking, and more

Setting your loved ones up for the future

As part of the team, you’ll get life assurance.

Guaranteed contracted hours

All colleagues are guaranteed weekly contracted hours / guaranteed weekly shifts via their contract of employment which is agreed with the hiring manager.

Holiday buying

Once a year our salaried colleagues are able to buy up to 5 additional days holiday via salary sacrifice (subject to eligibility).

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Everything that makes us different, makes us [Employer hidden]

Our colleague-led inclusion networks, including our DisAbility, Race & Ethnicity, Women at [Employer hidden], LGBTQIA+, and our Wellbeing Network, are all about giving our colleagues a space to share their stories, experiences, and perspective. Supported by our dedicated Executive Ambassadors and led by our ten passionate co-chairs, our Networks help us make changes that make life better for every colleague.

Discover our Networks

Transforming communities and changing lives

Our stores, distribution centres, and head offices work in local communities across the UK – and we want to be a real part of making a difference for them. From our amazing 400 Community Champions to our charity, The [Employer hidden] Foundation, we’ve got loads of ways to help local groups and charities. Our outreach programmes, grants, and Community Champions are all about listening to our communities’ needs – to shape projects and initiatives that will make a real impact for local people.

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Our commitment to the Armed Forces

Here at [Employer hidden], we’re dedicated to helping the Armed Forces rediscover their everything after service. We guarantee interviews for people who have left service and meet the minimum criteria for a role, provide leave for reservists’ training, support for cadet training, and employment opportunities for their partners. And that’s why we have over a thousand new colleagues from the Armed Forces Service Leaver Community join us every year.

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Optical at [Employer hidden]

Our Optical teams are helping more people with their vision, by putting care first. And with our single price points, they’re making sure everyone gets the care they need, without worrying about the price.

Discover our Optical teams

Meet The Recruiter

Daniel Wood

Talent Acquisition Specialist

Healthcare

Connect with Daniel Wood

I recruit for

Optical and

Pharmacy.

A bit about me and my role...

I've been with [Employer hidden] since 2022, working across multiple business areas. I am now sinking my teeth in to Healthcare recruitment.

A fun fact about me...

Long time Newcastle United fan (finally seeing some success) and a keen golfer. Working to get my handicap down to single figures!

My favourite [Employer hidden] product is...

Anything from the [Employer hidden] Sushi counter.