Service Colleague (Food Services)

🔒 Confidential Employer
Posted 20 April 2026
LOCATION
Penrith
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Teamwork Communication Skills Food Service Customer Experience Flexibility Positive Attitude

FULL DESCRIPTION

Service Colleague (Food Services)*Store*

- Job Reference Code: R-092128 - Employment Type: Full time - Contract Type: Permanent - Shift Pattern: Work Shift: Days - Hours per Week: 36 - Pay Rate: £12.71 - Closing Date: 12 May 2026

Service Colleague (Food Services)*Store*

At [Employer hidden — view at passion-project.co.uk], we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King.

You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

  • Customer-focused: You enjoy helping people and making their experience a positive one.
  • Team player: You work well with others and support your colleagues.
  • Reliable: You show up ready to work and take pride in what you do.
  • Positive attitude: You bring energy and enthusiasm to every shift.
  • Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:

  • A friendly and helpful approach to customer service.
  • Willingness to work in a fast-paced food service environment.
  • Good communication skills and a team mindset.
  • Flexibility to work a range of shifts, including weekends and evenings.

We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at [Employer hidden] from day 1 for you and a nominated user
  • Discounted rates and special offers on [Employer hidden] services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
  • Company pension
  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
  • [Employer hidden] Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
  • Colleague recognition programme
  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Find out more

Location

A66 Redhills, Penrith, Cumbria, Penrith, United Kingdom, CA11 0DT View directions

Store roles

The heart of [Employer hidden], we’re making our stores a hub for everything our customers need, and our In-Store teams build real connections in our communities to help our customers get their essentials, at a price they can afford.

Discover our Store departments

Is a retail role for you?

Take our short quiz to find out more about Life at [Employer hidden] and get introduced to our values which run through the core of our business.

Take the quiz

The Retail Learning Journey

We want everyone who joins our stores to have everything they need to grow into confident colleagues across our departments. That’s what our Learning Journey, split into Ready to Go – Ready to Serve – Ready to Grow, is all about. From your induction to your fifth year with us, it’s designed to support your growth across different roles in our job families, so you develop your skills and join other departments.

Ready to Go

We’ll welcome you into the business, helping you settle in, making sure you have the knowledge and support you need to be confident in your new role.

Ready to Serve

You’ll shadow some of our team members across different roles in our job families, and learn about the different levels in their department or store in bite-sized learning missions. So you can learn, grow, and get the knowledge you need to work in a new department.

Ready to Grow

When you’re ready, you can start thinking about where you want to go next, and what learning you need to grow. And we’ll help you make it happen, and help you develop your skills so you’re ready to grow into your next role.

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