Service Colleague (Express)

Service Colleague (Express)*Store*

Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and [Employer hidden — view at passion-project.co.uk] Express locations—offering a wide variety of shift patterns to suit different lifestyles. If you're looking for flexible working that fits around your commitments, we’ve got you covered! We’ll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.

As a Service Colleague, you’ll work across multiple departments to help keep our stores running smoothly. Every day could be different—whether you're serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves. Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and ‘extra special’ products.

We work together as one team to drive sales and deliver a great online and in-store shopping experience.

About You

You’re naturally friendly, enthusiastic, and ready to get stuck in. You’ll enjoy learning new skills across different departments and love helping customers find what they need—maybe even having a friendly chat along the way.

We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at [Employer hidden] from day 1 for you and a nominated user
• Discounted rates and special offers on [Employer hidden] services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• [Employer hidden] Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Find your everything

Location

Kenton Lane, Newcastle Upon Tyne, United Kingdom, NE3 3ED
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[Employer hidden] Express

Here at [Employer hidden] Express, you won’t just find everything we have to offer in our [Employer hidden] stores, you’ll find fast-food favourites from Greggs to Subway and Burger King. That means we have an even wider range of roles you can join us in. So whether you’re a Store Manager ready to champion the [Employer hidden] experience across our food-to-go business, a Team Leader who thrives on the huge variety of tasks you’ll find in our restaurants, or a Crew Member getting stuck into everything from till to back of house – you’ll find your everything here at [Employer hidden] Express.

It's absolutely fantastic being Store Manager in an [Employer hidden] Express store… delivering the greatest service possible to our customers and the community.

Trevor,

Store Manager

Store roles

The heart of [Employer hidden], we’re making our stores a hub for everything our customers need, and our In-Store teams build real connections in our communities to help our customers get their essentials, at a price they can afford.

Discover our Store departments

Is a retail role for you?

Take our short quiz to find out more about Life at [Employer hidden] and get introduced to our values which run through the core of our business.

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The Retail Learning Journey

We want everyone who joins our stores to have everything they need to grow into confident colleagues across our departments. That’s what our Learning Journey, split into Ready to Go – Ready to Serve – Ready to Grow, is all about. From your induction to your fifth year with us, it’s designed to support your growth across different roles in our job families, so you develop your skills and join other departments.

Ready to Go

We’ll welcome you into the business, helping you settle in, making sure you have the knowledge and support you need to be confident in your new role.

Ready to Serve

You’ll shadow some of our team members across different roles in our job families, and learn about the different levels in their department or store in bite-sized learning missions. So you can learn, grow, and get the knowledge you need to work in a new department.

Ready to Grow

When you’re ready, you can start thinking about where you want to go next, and what learning you need to grow. And we’ll help you make it happen, and help you develop your skills so you’re ready to grow into your next role.

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