Night Manager

About the Role

As the Night Manager, you will manage and lead the night team to keep everything running whilst the rest of the world sleeps, ensuring we are delivering the best availability and highest shop floor standards across all departments, whilst ensuring our store remains safe and legal for our customers and colleagues.

As part of the leadership team, you'll work a rolling rota and 4 nights over 7 including weekend working. You will be solely responsible for the store through the night, and therefore you'll need to be confident in overseeing operation as a whole where store is open 24 hours.

What qualities you’ll need:

• Drive strategy into action: Planning and executing all trading activity on the shopfloor during night shift by ensuring delivery is date rotated and waste and returns are managed correctly limiting damage through replenishment. (only for Supermarket and Superstores/centres with no Lead Night Manager in structure)
• Lead with impact: Leading and coaching night colleagues and team leaders to deliver excellent shopfloor standards whilst creating a culture of selling our customers with personality, serving with heart and pride, and get one more item in every basket.
• Execution-focused: Ensuring shopfloor is landed and presentable for customers before handing over to day team with promotion, Foyer and hot spots fit for trade.
• Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the “Asdaness” to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up.

What you’ll bring:

• Experience supervising or managing teams in a retail grocery environment, ideally overnight.
• Ability to make decisions independently with a hands-on attitude and a drive to improve processes and people.
• Confidence in developing teams and managing change.
• Strong customer service focus.
• Flexibility to work a range of night shifts, including weekends.

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at [Employer hidden — view at passion-project.co.uk] from day 1 for you and a nominated user
• Discretionary company bonus scheme
• Access to an enhanced electric car scheme
• Free eye test for you and your nominated user
• Discounted rates and special offers on [Employer hidden] services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• [Employer hidden] Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas

Location

Acle New Rd, Great Yarmouth, Norfolk, United Kingdom, NR30 1SF

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Why [Employer hidden]?

We’re a really values-led organisation. Our mission means we encourage everyone to be open and honest. We work creatively and collaboratively with each other, valuing everyone’s input. We get on with things, we make them happen. As so many people across the UK rely on us, we have to.

Our Creating Change for Better programme tackles the major challenges facing our business and society today and guides our efforts on where we can make the biggest difference by reducing our environmental footprint, creating healthier products and supporting our communities.

Big businesses like ours offer big opportunities. With more than 1,000 stores across the UK, from superstores and [Employer hidden] Living to petrol stations, as well as depots and Express stores. £60m+ in revenue taken every day. We conduct £300m worth of transactions every week. Our website handles 2 million transactions a month. And 75% of the UK shop in [Employer hidden] every year.

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Rewards and Recognition

Benefits you’ll only find here

• 10% off [Employer hidden] pet insurance
• 10% off selected [Employer hidden] Pharmacy services
• 10% off [Employer hidden] Tyres
• 10% off [Employer hidden] Travel insurance
• 20% off [Employer hidden] Mobile bundles
• Free remote GP service
• Pension
• Free physiotherapy consultations
• Colleague discounts
• Car cash allowance
• Mortgage advice
• Confidential support helpline
• Cycle to work
• Financial support
• Free eye tests
• Bonus
• Cancer support
• Paid time off
• Mental health support
• Support and advice with care
• Hybrid working
• Save money on every day spends
• Setting your loved ones up for the future
• Guaranteed contracted hours
• Holiday buying

Everything that makes us different, makes us [Employer hidden]

Our colleague-led inclusion networks, including our DisAbility, Race & Ethnicity, Women at [Employer hidden], LGBTQIA+, and our Wellbeing Network, are all about giving our colleagues a space to share their stories, experiences, and perspective. Supported by our dedicated Executive Ambassadors and led by our ten passionate co-chairs, our Networks help us make changes that make life better for every colleague.

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Transforming communities and changing lives

Our stores, distribution centres, and head offices work in local communities across the UK – and we want to be a real part of making a difference for them. From our amazing 400 Community Champions to our charity, The [Employer hidden] Foundation, we’ve got loads of ways to help local groups and charities. Our outreach programmes, grants, and Community Champions are all about listening to our communities’ needs – to shape projects and initiatives that will make a real impact for local people.

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Our commitment to the Armed Forces

Here at [Employer hidden], we’re dedicated to helping the Armed Forces rediscover their everything after service. We guarantee interviews for people who have left service and meet the minimum criteria for a role, provide leave for reservists’ training, support for cadet training, and employment opportunities for their partners. And that’s why we have over a thousand new colleagues from the Armed Forces Service Leaver Community join us every year.

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Store roles

The heart of [Employer hidden], we’re making our stores a hub for everything our customers need, and our In-Store teams build real connections in our communities to help our customers get their essentials, at a price they can afford.

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Is a retail role for you?

Take our short quiz to find out more about Life at [Employer hidden] and get introduced to our values which run through the core of our business.

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The Retail Learning Journey

We want everyone who joins our stores to have everything they need to grow into confident colleagues across our departments. That’s what our Learning Journey, split into Ready to Go – Ready to Serve – Ready to Grow, is all about. From your induction to your fifth year with us, it’s designed to support your growth across different roles in our job families, so you develop your skills and join other departments.

Ready to Go

We’ll welcome you into the business, helping you settle in, making sure you have the knowledge and support you need to be confident in your new role.

Ready to Serve

You’ll shadow some of our team members across different roles in our job families, and learn about the different levels in their department or store in bite-sized learning missions. So you can learn, grow, and get the knowledge you need to work in a new department.

Ready to Grow

When you’re ready, you can start thinking about where you want to go next, and what learning you need to grow. And we’ll help you make it happen, and help you develop your skills so you’re ready to grow into your next role.

There's always doors open to career development if you want it. You do have to be self-motivated to progress your own development, but the opportunities are there and you get out of it what you're putting in.

Rachael,

General Store Manager

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It's an active job where you get to meet lots of people! It's great to see customers who value the service that we're providing.

Paul,

Customer Delivery Driver

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