Partnerships Account Manager

Job Description

As a Live Events Partnerships Account Manager, you will be responsible for selling & implementing multi platform campaigns to the highest standard within the Live Events (Co Promotion) team. This role requires immaculate client service, strong problem-solving skills, creative thinking and effective organisation and time management in a fast paced environment.

Key Responsibilities

• Cultivate Strong Internal & External Relationships (30%): Foster and nurture strong long-term relationships with clients strong internal and external relationships with key partners, positioning yourself as their go-to global contact. As part of this role you'll be working with multiple teams across global, as well as senior branded content, producers & senior brand stakeholders.
• Internal collaboration & confidentiality for sensitive information is essential.
• Client Proposals and Sales (20%): Work directly with promoters and agencies to build Live Events packages based on brand approvals. Including planning and building proposals for all Live Events briefs covering Music, Festivals, Theatre, Events.
• Effective Project Management & Customer service (40%): Effective use of time management and communication
• Knowledge of all Global brands, platforms, products and systems
• Taking full ownership of the implementation and delivery of Live Events partnerships. To deliver all projects with accuracy and attention to detail, with a detailed understanding of internal processes and pressures. Deliver outstanding customer service and ensure the smooth running of partnerships, driving repeat business as a result.
• Trouble Shooting (10%):
• To take initiative in problem solving and manage communication with both internal stakeholders & clients.

What You’ll Love About This Role

• Think Big: Working across high level Live Event campaigns for all Global brands, to implement everything we have to offer in a Live Events space from start to finish – transforming partnership ideas into reality.
• Own It: Take charge of projects from start to finish, delivering standout content across Global’s brands.
• Keep it Simple: Simplify the complex implementation process for clients to ensure customers have the best experience of working with Global through clear communication, practical solutions and quick problem-solving.
• Better Together: Collaborate with a variety of teams (i.e. branded content, commercial talent, commercial video, digital design, etc) to deliver multiplatform campaigns and bring them to life.

What Success Looks Like

• Ability to sell effectively
• Delivering partnerships to the highest standard.
• Repeat business as a result of great account management.
• Develop strong internal and external relationships with key stakeholders.
• Effective use of time management and communication.

What You’ll Need

• Media Knowledge: Minimum of 2 years’ experience in a media environment; ideally within a background in the Live Events sector.
• Project Management Experience: A love of delivering excellent project management. Great organisational and prioritisation skills to help you deliver successfully.
• Customer Expertise: Previous experience of working directly with agencies or clients, managing complex projects, ideally within media.
• Multitasking skills: Ability to manage cross-media campaigns for clients or agencies. Working across all Global brands to implement everything we have to offer from start to finish.
• Negotiation ability: Use your communication skills to persuade others.
• Problem solving: A go-getter who uses their initiatives to problem solve and create mutually beneficial results.