Laundry Assistant

🔒 Confidential Employer

Posted 20 April 2026

LOCATION

Hoddesdon

TYPE

Full-time

LEVEL

Entry-level

SKILLS

Laundry Management Infection Control Communication Teamwork Health & Safety Attention to Detail Confidentiality Flexibility

FULL DESCRIPTION

We are looking for a Laundry Assistant to ensure that every resident enjoys clean and well-maintained laundry, presented to the required standard. You will need to efficiently manage all laundry and maintain the laundry equipment.

Laundry Assistant Duties and Responsibilities

To efficiently manage the laundering of clothing and linen, thereby preventing un‐necessary build‐up.
To ensure the laundry is identified for the correct loading of washer(s) and dryer(s).
To have a knowledge of wash and drying programmed for differing fabrics and separate accordingly.
To ensure there is a regular stock of detergent and fabric conditioner.
To be responsible for the maintenance of the laundry equipment and the regular de‐fluffing of the dryer(s), reporting any defects to the Manager or Housekeeper.
To have a knowledge of methods of dealing with infection control.
To allocate clothes into appropriate baskets.
To distribute clothes to the correct resident whilst maintaining the dignity and respect of the privacy.
To ensure that correct marking of resident’s clothes.
To be aware of the Health & Safety and COSHH Policies.
To ensure careful attention to detail regarding bed linen, table linen, napkins etc
To ensure careful attention to detail regarding residents personal clothing.
To be mindful of various fabrics and materials especially cashmere and raw silk. Families need to take care of these items as we cannot accept responsibility for them.
To keep laundry room & linen cupboards organised, neat & tidy & report to manager if these are not being maintained by staff.
To report torn or worn linen & inform manager of any shortages.
To induct new staff on how to use the machines effectively & properly with emphasis on the need to maintain our high standards.
To work in line with the Company’s culture and ethos promoting Commitment, Connection and Compassion within daily duties.

Skills, Characteristics and Experience

Essential

Clear understanding of your responsibility with Health & Safety and COSHH policies.
Effective communication within the team.
Ability to work under pressure and to be a team player.
To uphold confidentiality at all times.
To maintain the privacy and dignity of each resident.
Flexibility within working hours to include weekend and varied shifts.

Desirable

To hold a clean full UK driving licence.
A desire to develop within the role