Training Support Officer

Scope of Role

The scope of this role is to provide direct administrative support to the HPC Training Manager at Hinkley Point C. Working directly from the main Hinkley Point C construction site, this role will work as an essential member of the HPC training team to coordinate and support various administrative functions including but not limited to:

• Document creation and control
• Monthly reporting and auditing functions
• Record maintenance
• Oversight of the whole booking process for internal and external courses from planning to completion
• Diary management
• Managing information portals
• Minute taking and other general office administrative duties

Key Responsibilities (Specified Tasks)

Training Support

• Provide front line administrative support to the HPC Security training team
• Champion best practice document management and lead on document management systems and procedures
• Coordinate daily diary activities, meetings, events and conferences
• Produce statistical management reports utilising various MS Office and Google applications
• Provide administrative support to the people scheduling team
• Manage the Security team file structure within the client based IT network
• Attend and minute various meetings in support of the security leadership team
• Maintain personnel records
• Update information portals
• Monthly reporting and audit function
• Booking and management of external courses
• Support Security awareness campaigns and events

Assurance

The Training Support Officer will conduct assurance activities on G4S security officers in accordance with all written requests from the Employment Affairs Unit.

Skills and Competencies

• Excellent IT skills, proficient in Microsoft Office and Google applications
• Ability to manage multiple concurrent activities and adapt in a changing environment
• Effective decision making and sound judgment skills
• Strong interpersonal skills - building trust and support
• Excellent communication skills - written and oral
• Excellent proofreading skills with an eye for detail
• Strong administration skills
• Adherence to company policies & operating procedures
• Operate within a close-knit team
• Operate in a diverse and challenging environment
• Adopt an innovative approach

Profile

Educational Requirements/Qualifications

• High level of competency in IT, experience in the Google platform desirable but not essential
• Excellent standard of English

Preferred Experience

• Experience of working within a busy office environment preferred, but not essential

Personal Qualities

• Highest levels of integrity, respect and professionalism always required
• Open, trusting and in the spirit of mutual support, especially when dealing with conflicts of interests
• An engaging and proactive ‘can do’ attitude where successes and failures are shared
• Doing what we say we are going to do and only committing to what can be done
• Listen and communicate effectively
• Ability to plan for future operations and share intelligence for the benefit of all stakeholders

Occupational Requirements

• NVQ L3 Management minimum target (D)
• Ability to pass and hold National Security Clearance Vetting
• UK Driving Licence
• Produce a Five-year verifiable work history

Training and development Requirements

External/Client - Contract Specific

• BPSS Vetting - NNB
• CSCS Health & Safety (Operatives)
• D&A Test
• EDF Induction
• SC Cleared

Internal (Development Needs)

• BS7858 Vetting
• G4S Site Induction
• G4S Mandatory Training