Senior Account Manager- Health Policy

Senior Account Manager, International team, [Employer hidden — view at passion-project.co.uk]

[Employer hidden] is an award-winning healthcare policy, public affairs and communications consultancy operating across the UK, Europe and International markets. We design and deliver programmes that shape policy, influence decision-making and, ultimately, improve the lives of people living with different conditions. Our work supports clients to navigate complex policy environments and achieve meaningful change for populations worldwide.

Our International team works with global organisations to shape health policy and improve access to care worldwide. We support clients with policy landscaping, strategy development, advocacy, coalition building and capability strengthening across multiple geographies and therapeutic areas. We bring the combined expertise of our access, communications and medical divisions across Inizio to deliver integrated programmes at scale, meeting some of the biggest challenges facing global life science companies today.

We are part of Inizio, a global partner to the life sciences industry. Inizio brings together over 10,000 experts across clinical development and commercialisation, supporting many of the world’s leading life sciences organisations. Together, we help organisations accelerate the journey from innovation to patient access - anticipating challenges, reducing barriers and ensuring that life-changing treatments reach the people who need them most.

The role #LI-GK

As a Senior Account Manager in our International team, you will play a central role in delivering high-quality client programmes and managing day-to-day account activity. You will work with a diverse range of clients including global pharmaceutical companies, multilateral organisations and NGOs, on complex, cross-border health policy and public affairs challenges.

This is a fast-paced and varied role. You could be supporting the delivery of a global advocacy campaign one week and coordinating stakeholder engagement around a major international health summit the next. You will also take increasing ownership of client relationships and specific programme workstreams.

Key responsibilities

Client delivery & account management

• Lead the day-to-day management of client accounts, ensuring delivery is on time, on budget and of a consistently high standard
• Act as a key point of contact for clients, building trusted relationships and ensuring responsiveness to client needs
• Oversee the development of high-quality client materials (briefings, reports, messaging, stakeholder maps), providing strategic input and quality assurance
• Lead discrete workstreams within larger client programmes, ensuring alignment with overall strategy

Policy insight & strategic counsel

• Monitor and interpret global and regional policy and political developments, translating insights into clear implications for clients
• Provide timely updates and strategic recommendations to clients and internal teams
• Support the development of policy and public affairs strategies, including narrative and positioning

Project leadership & team management

• Manage project timelines, budgets and resourcing across accounts
• Delegate effectively to junior team members and provide oversight and coaching to support their development
• Ensure smooth delivery of meetings, events and stakeholder engagement activities

Business development & growth

• Identify organic growth opportunities within existing accounts and contribute to proposal development
• Play an active role in new business pitches, including research, insight generation and content development
• Build and maintain a network of external stakeholders to support client work and business growth

Team & culture contribution

• Contribute to internal initiatives (e.g. DEI, wellbeing, knowledge sharing)
• Develop subject matter expertise in a relevant area of global health policy
• Act as a role model within the team, supporting a collaborative and high-performing culture

About you

You will bring:

• Experience in healthcare policy, public affairs or communications, ideally within an international or multi-market context
• Strong understanding of global health policy dynamics and stakeholder landscapes
• Excellent research, analytical and written communication skills
• Proven ability to manage projects and deliver high-quality outputs in a fast-paced environment, utilising AI tools in addition to your policy understanding to drive both quality and efficiency. Consulting experience is an advantage but not prerequisite
• Confidence in working with clients and building professional relationships
• A proactive, solutions-oriented mindset with strong attention to detail

Development & progression

We are committed to helping our people grow as quickly and as far as their ambition takes them. You will benefit from:

• Structured training programmes and a personal development budget
• Regular learning opportunities from internal and external experts
• Close mentorship from the senior team with deep expertise in global health policy
• Opportunities to take on increasing responsibility and leadership

Our inclusive and supportive culture prioritises wellbeing, with access to peer networks, DEI initiatives and mental health support.

Working at [Employer hidden]

We foster a culture that balances high performance with wellbeing in a supportive and collegiate working environment. Our hybrid working model provides flexibility, alongside regular in-person collaboration to support teamwork, creativity and connection. We also offer enhanced family leave policies and promote sustainable working practices.

Benefits

• Generous annual leave
• Contributory pension scheme
• Life insurance
• Employee Assistance Programme
• Hybrid working policy
• Health and wellbeing benefits
• Learning and development platforms
• Discretionary bonus scheme
• Community and volunteering initiatives
• Cycle to work scheme

We are an equal opportunity employer and are committed to creating an inclusive workplace for all.

Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

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