Programme Administrator
🔒 Confidential Employer
Posted 20 April 2026
LOCATION
London
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Education
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Excel
Communication skills
Customer service
Administrative support
Time management
Stakeholder management
FULL DESCRIPTION
Programme Administrator
Join [Employer hidden — view at passion-project.co.uk] as a Programme Administrator and provide administrative support to the Programme Management team, ensuring a high-quality learning experience for students. Responsibilities include providing exceptional service, contributing to programme delivery, and assisting with data processing.
The Role
Join us as a Programme Administrator and have a hand in giving our MFA and MIM students a high-quality learning experience. Make sure students and colleagues receive the best support as you champion customer service and assist the Programme Office Team with data processing and enquiries.
Main Responsibilities
- Provide administrative support to our Programme Management team and stakeholders (students, faculty, teaching assistants, and colleagues)
- Provide exceptional service to our students and contribute to the delivery of a high-quality experience.
- Deliver and develop the degree programme.
- Generate ideas for continual improvement and innovation
- Assist in the running of major strategic programme events
Who we are looking for
- Very good working knowledge of standard IT packages, systems and/or databases, particularly Excel.
- Good interpersonal and communication skills and the ability to address a variety of stakeholders.
- Previous experience in an administrative or front-line customer service role.
- Proactive approach to relationship development with colleagues.
- Excellent attention to detail.
- Good time management skills with the ability to manage own workload, organise and prioritise.
- Flexible and positive approach to working as part of a team.
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