Programme Administrator

🔒 Confidential Employer
Posted 20 April 2026
LOCATION
London
TYPE
Full-time
LEVEL
Entry-level
SALARY
£26,000 / year
CATEGORY
Education
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Excel Communication skills Customer service Data processing Time management Teamwork

FULL DESCRIPTION

The Role

Join us as a Programme Administrator and have a hand in giving our MBA students a high-quality learning experience.

Make sure students and colleagues receive the best support as you champion customer service and assist the Programme Office Team with data processing and enquiries.

Main Responsibilities

  • Develop and maintain cross-programme awareness and knowledge, acting as first point of contact for students in-person, via email and telephone
  • Assist with attendance monitoring and reporting for core, tailored core and elective MBA courses
  • Assist in the running of major strategic programme events
  • Assist in handling data related to MBA course portfolio
  • Monitor the general reception area and maintain stationary supplies
  • Support in the creation of the MBA Student Directory
  • Schedule and co-ordinate meetings when required
  • Provide pastoral care to MBA students when required
  • Be an excellent team player

Who we are looking for

  • Further education or equivalent.
  • Very good working knowledge of standard IT packages, systems and/or databases, particularly Excel.
  • Good interpersonal and communication skills and the ability to address a variety of stakeholders.
  • Previous experience in an administrative or front-line customer service role.
  • Proactive approach to relationship development with colleagues.
  • Excellent attention to detail.
  • Good time management skills with the ability to manage own workload, organise and prioritise.
  • Flexible and positive approach to working as part of a team.
  • Enthusiastic attitude and professional manner.
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