Brokerage Officer

Job Introduction

As a Brokerage Officer, you will be responsible for providing advice, sourcing, and establishing person-centred, high-quality, and cost-effective care and support packages for individuals. You will lead on the day-to-day brokerage activities, including receiving referrals, identifying options, sourcing, negotiating, and contracting arrangements.  Working with operational service providers and service users, you will identify, source, and establish effective care and support arrangements for children and young people. You will work in the Live and Age Well area of the Brokerage Service. As a Brokerage Officer in this life stage, you will source a wide range of placements for adults, including Home Care, Care Homes, Supported Living, Outreach, and Extra Care Housing. You may also be required to source other services to complement care and support packages for adults.  As a Brokerage Officer, you will also provide advice to our operational teams, service users, and their families, as well as having responsibility for cost-effective negotiations and decisions. You will develop excellent working relationships with suppliers and providers to ensure we provide the highest standards and levels of support.

About You

Ideally, you will have a degree-level qualification, equivalent qualification, or relevant experience in Health, Education, Social Care, or Commissioning. You'll have previous experience in purchasing, sourcing, contract management, or financial management, from either a private or public sector background in either children’s or adults’ services. Ideally, we are looking for candidates who have experience working in a brokerage environment and have an understanding of the adult health and social care system.  You’ll also have an understanding of the legislative frameworks for safeguarding vulnerable adults and children, as well as knowledge of legislation, care quality practice, and contract management for the Live and Age Well life stage. You will have a keen interest in specialising in our Live and Age Well life stage (18+).

We’re also looking for:

• Excellent verbal and written communication skills
• The ability to work in partnership with stakeholders at all levels
• Capability of working flexibly in a fast-paced environment
• Ability to negotiate with and influence others
• Comfortable analysing data with good IT capabilities, e.g., MS Office suite
• Someone who can demonstrate they meet [Employer hidden — view at passion-project.co.uk]’s Key Behaviours

Rewards and Benefits

• Strong flexible working culture with flexible working hours and agile working technology
• Excellent learning and development opportunities to support your ongoing growth
• Generous holiday allowance rising up to 33 days, with the option to buy additional holiday
• Access to a Local Government Pension Scheme with employer contributions up to 19.9% of your salary
• Range of local and national retail discounts
• Enhanced family-friendly policies, including carers leave and paid time off for volunteering