Weekend Receptionist

Job Introduction

At [Employer hidden — view at passion-project.co.uk], we are dedicated to providing exceptional services to our community. Our Registration Service, particularly the Ceremonies Team, plays a crucial role in making special moments memorable for our residents. We pride ourselves on our values of always learning, being kind and caring, upholding equality and integrity, taking responsibility, and daring to do things differently. Join us and be part of a team that makes a difference every day.

As a Weekend Receptionist, you will be the welcoming face of the Oxford Register Office, ensuring that every visitor feels valued and supported. Your responsibilities will include:

• Providing a welcoming and professional reception service for ceremonies, appointments, and general enquiries.
• Opening and closing the building, ensuring all areas are prepared and secure.
• Offering administrative support to the Registration Team, including handling communications, producing documents, and managing clerical tasks.

This role requires flexibility to meet customer demand on weekends and bank holidays. The is an annualised hours role, with a minimum number of hours to be worked over the year on a rota basis. Additional hours may be available on a casual worker basis.

About you

We are looking for someone who is organised, adaptable, and thrives in a customer-focused environment. The ideal candidate will have:

• Education to GCSE level or equivalent in Maths and English.
• Experience in administrative roles with a methodical approach to tasks.
• Proficiency in Microsoft Office applications and the ability to learn specific software for the registration service.
• Strong communication skills, both written and spoken, with the ability to explain procedures clearly.
• The ability to work both independently and as part of a team, handling pressure and prioritising tasks effectively.

Experience in a busy reception environment and dealing with confidential work is desirable but not essential.

Rewards and benefits

As part of our team, you’ll benefit from

• Vivup benefits platform
• Vivup highfive recognition platform
• Cyclescheme (for eco-conscious commuters)
• Electric vehicle lease scheme
• Discounts at local retailers
• Salary finance options
• Up to 33 days of annual leave pro-rata (including bank holidays) - annual leave will be paid as part of your salary.
• A competitive 19.9% employer pension contribution rate