Senior Account Manager
SKILLS
FULL DESCRIPTION
Senior Account Manager
[Employer hidden — view at passion-project.co.uk] are partnering with a leading, independent creative agency renowned for building reputations and delivering high-impact retail solutions, to hire a Senior Account Manager on a permanent basis. As the Senior Account Manager on a busy client account, you are responsible for managing day to day work; developing client relationships and successfully delivering a range of work on brief and within deadlines. You must be diligent, highly organised and able to work calmy under pressure.
Job details
Posted
24 March 2026
Salary
£45,000 – £48,000 per day
Location
Contract type
Permanent
Reference
133516
IR35
Job description
[Employer hidden] are partnering with a leading, independent creative agency renowned for building reputations and delivering high-impact retail solutions, to hire a Senior Account Manager on a permanent basis. As the Senior Account Manager on a busy client account, you are responsible for managing day to day work; developing client relationships and successfully delivering a range of work on brief and within deadlines. You must be diligent, highly organised and able to work calmy under pressure.
Responsibilities
- Take client briefs and plan project objectives, resource requirements and timelines
- Be the main point of contact for clients and contribute to building a long-standing relationship
- Drive projects through the agency and problem-solve to ensure the quality delivered to clients is always first-class
- Communicate and translate client feedback to creative and client services teams to produce deliverables which meet the brief
- Support and motivate the design team
- Work closely with finance to manage budgets and project costs
- Ensure systems, tracking and admin platforms are accurate and kept up to date regularly
- Identify resource needs and communicate these appropriately
- Have solid commercial acumen and seek new opportunities to extend the agency’s creative offerings
Experience/skills required:
- Previous experience working within a Design or Creative Agency within the account management/client services team
- Proven experience working on design based projects across BTL, TTL or ATL. Ideally you will have in-store, POS/shopper experience, toolkits as well as branding projects
- Demonstrable customer/consumer focused design management experience
- Strong stakeholder relationship management (internal and external) skills
- Solid working understanding of retail language and terminology
- Either client-side retail marketing and/or agency-side account handling experience
- A fast-thinking decision maker that can provide sound, strategic, and commercial recommendations
- In touch with trends in design communications and able to recognise when something works or offer constructive insight when it doesn't
Hours: Full time, 5 days per week
Salary: £45-48,000 depending on experience
Start date: As soon as possible
Office Location: South Central London – 3 days per week in office
[Employer hidden] are the UK’s leading digital, marketing, and creative talent agency, and over the last 30 years we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees.
We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: www.majorplayers.co.uk/diversity-equity-inclusion/
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