Receptionist
🔒 Confidential Employer
Posted 20 April 2026
LOCATION
Not specified
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Hospitality
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Customer Service
Communication
Teamwork
Computer Skills
Hospitality
Receptionist Duties
FULL DESCRIPTION
As the voice and face of Marston’s Inns, you’ll provide exceptional customer service to our guests from the point of booking and checking-in, right through to them checking-out. Whether you’ve previous experience or you’re just starting out, as long as you’re friendly and approachable, you’ll fit right in here.
Make a difference to the moments that matter to us and our guests.
As the voice and face of Marston’s Inns, you’ll provide exceptional customer service to our guests from the point of booking and checking-in, right through to them checking-out. Whether you’ve previous experience or you’re just starting out, as long as you’re friendly and approachable, you’ll fit right in here.
Your experience...
- Previous or similar experience is a bonus, but not required.
- Have proven system/ computer skills, or willing to learn.
- Come with a cheerful, and enthusiastic energy.
As a Receptionist, you'll...
- Provide exceptional customer service to guests from the point of booking to check-out.
- Work closely with the housekeeping team to make sure every part of the hotel is up to standards.
- Be available to answer calls and queries.
- Be responsible for taking payments.
- Be professional and friendly when interacting with guests.
- Be a team player – on hand to support the wider pub team.
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