Mortgage Officer
SKILLS
FULL DESCRIPTION
[Employer hidden — view at passion-project.co.uk] is seeking a Mortgage Officer to manage and administer secured debt portfolios for service charges, ensuring proper billing and collection for leaseholders. Responsibilities include managing Council-held mortgages, advising on loan system development, and serving as the primary contact for mortgage-related inquiries. The role requires knowledge of relevant regulations, accountancy principles, and experience in debtors’ management and report preparation.
The role
About Southwark:
Southwark is a large, ambitious and progressive council with a ‘can do’ attitude and enviable reputation. As a Council, we are successful, passionate and forward-thinking. We are committed to our ‘Fairer Futures for All’ promise which ensures that our residents and businesses are central to everything we do. If you want to make a difference at a local level, apply to [Employer hidden] today
The Role:
[Employer hidden] is the Freeholder for 14,000+ leaseholders. Part of the Homeownership department’s responsibility is to ensure the proper billing and collection of the leaseholders’ service charges. These bills can be for large amounts of money, so where appropriate, we offer the leaseholders a loan in the form of a mortgage to pay for the works.
The mortgage officer will be part of the team that manages and administrates the secured debt portfolio for service charges.
- Be responsible for the day to day administration of Council held mortgages in accordance with prevailing legislation including Housing, Local Government, Finance, Landlord and Tenant and Data Protection Acts. To work in a correct, open and transparent manner in accordance with the required industry and professional standards.
- To use specialist knowledge to advise on the development of the loans system to ensure loan and mortgage accounts are accurate
- To be the customer’s first point of contact with respect to all issues relating to the Service Charge mortgage portfolio. These include mandatory, discretionary, housing association, historical Right-to-buy, and debts with court order charges.
- To use professional and accountancy skills to assist with quarter and year end duties wherever required.
- To engage with the Council’s modernise agenda, helping to drive through digital and systems transformations.
- To provide technical expertise in the development of commercial opportunities for the team and service for maximisation of income.
About You:
You’ll have knowledge of:
- The pertinent associated regulations and directions, including Landlord and Tenant and Housing Acts
- Accountancy principles
- Basic housing management services
You’ll have experience in:
- Applying accountancy principles
- Debtors’ management systems, the use of computerised spreadsheets, and other computer software such as Microsoft Office
-Researching, compiling and presenting reports and procedures to a range of forums
- Administration work
Skills & abilities:
- To prioritise effectively and meet deadlines, particularly when faced with changing priorities
- Proactive, able to work on own initiative and be self-motivated and committed to providing a service to customers
- High degree of interpersonal skills, with the ability to communicate at different levels both orally and in writing and able to write complex reports
- Exceptional attention to detail and organisational skills
Additional Information:
-Open to working towards qualifications
- 36 hours per week Monday - Friday
- This is a x1 FTC Secondment contract until Dec 2023