Shop/Cafe Supervisor

🔒 Confidential Employer
Posted 20 April 2026
LOCATION
Richmond Letcombe Regis Village
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Hospitality
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Leadership Staff Management Food Safety Cash Handling Barista Training Retail Hygiene

FULL DESCRIPTION

Shop/Cafe Supervisor

Richmond Village Letcombe Regis, South Street, Oxfordshire, OX12 9RG

£13.10 per hour

Permanent 30 hrs per week

Shift pattern start 9am - finish 5pm, Shift working 4 days out of 7 days with alternate weekends

Shop/Cafe Supervisor

Taking on a proactive, customer‑focused role as our Shop/Café Supervisor, where you'll oversee day‑to‑day operations, lead and support your team, and ensure consistently high service standards. This position is ideal for someone with strong leadership skills and a genuine passion for hospitality. Experience in cafés or small retail settings is beneficial, and some food preparation will be part of the role.

  • Supervise day-to-day operations, including opening and closing procedures.
  • Lead, train, and motivate staff to deliver excellent customer service.
  • Manage staff rotas and ensure adequate coverage during peak times.
  • Handle customer queries and resolve complaints professionally.
  • Monitor stock levels, order supplies, and minimize waste.
  • Oversee cash handling, reconcile daily takings, and maintain accurate records.
  • Ensure compliance with food safety, hygiene, and health & safety regulations.
  • Support promotional activities and contribute to sales growth.
  • Barista training or experience in coffee preparation.
  • Food Safety Level 2 certification.
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