Counsellor - Mindplace

🔒 Confidential Employer
Posted 20 April 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Counselling Psychotherapy Mental Health Clinical Outcomes Assessments Customer Service Communication Skills Teamwork

FULL DESCRIPTION

Clinical Services Counsellor - Mindplace

Counsellor - Mindplace (Face to Face)

Clapham- 9 St Johns Rd, London, SW11 1QN

Permanent

Competitive salary + Fantastic benefits

Part-time hours available: Monday and Saturday only

Session Requirements:

- 5 appointments per day

We make health happen

As an employee at [Employer hidden — view at passion-project.co.uk], our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day.

Your Role:

As a Counsellor/Psychotherapist, you will provide high-quality, effective, and safe counselling to [Employer hidden] customers over the short, medium, or longer term. You will work independently and as part of a multi-disciplinary clinical team, liaising daily with internal and external services, organisations, and safeguarding agencies.

Responsibilities:

  • Provide high-quality counselling or brief interventions with excellent clinical outcomes.
  • Deliver comprehensive assessments and formulations to drive evidence-based interventions.
  • Offer different models of service delivery, including face to face sessions
  • Adhere to [Employer hidden]'s case management processes and collaborate with Clinical Leads and the wider therapy team.
  • Follow sessional limits based on the client's company benefits.
  • Provide signposting or onward referrals as needed.
  • Offer ad-hoc or one-off wellbeing support and coaching.
  • Conduct one-off assessments and referral recommendations.
  • Deliver group psychoeducation, raise mental health awareness, and promote mental wellbeing through remote presentations, workshops, and training.
  • Work autonomously within professional guidelines and [Employer hidden]'s service policies and procedures.
  • Attend regular clinical supervision and team meetings.
  • Collaborate with the operational and clinical team to improve client and employee experiences.

Qualifications:

Essential:

  • BACP Accredited Counsellors/Psychotherapists
  • NCPS Professional Accredited Registrants
  • UKCP Registered Psychotherapeutic Counsellors/Psychotherapists
  • 3 years of full-time post-qualification counselling experience.

Desirable:

  • Training in incident support.
  • Corporate experience and business understanding.

Key Skills & Experience:

  • General adult mental health specialism experience.
  • Proficiency in Microsoft Systems and electronic medical record systems.
  • Ability to evaluate, plan, and prioritise workload within demanding time scales.
  • Proven customer service and client liaison experience.
  • Excellent clinical knowledge application.
  • Strong presentation and interpersonal communication skills.
  • Professional and personal drive.
  • Enthusiastic, self-motivated, and self-sufficient.
  • Rapid and decisive response capability.
  • Excellent team player.
  • Strong problem-solving skills.
  • Experience managing own caseload and working towards individual targets and outcomes.
  • Efficient diary management and time boundary maintenance.
  • High standards in written and oral communication.
  • Diverse and varied clinical experience.

Personal Characteristics:

  • Well-developed communication skills.
  • Effective time management.
  • Ability to work autonomously in a busy environment.
  • Understanding of the business environment.
  • Ability to work well within a multi-disciplinary team.
  • Awareness of KPIs and ability to work in a fast-paced environment.
  • Effective diary utilisation planning within a two-week lead time.
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