Fitness Professional Richmond Villages

You'll help us make health happen by:

• Assisting members in setting and achieving their fitness goals, offering advice and encouragement to each member during their visit
• Ensuring you're aware of every member's health status prior to each appointment, ensuring records are updates as necessary
• Ensuring all Wellness Spa users receive sufficient instruction to ensure safe exercise
• Dealing with all membership queries and bookings quickly, effectively and in a courteous manner both over the phone and in person
• Cleaning and maintaining all the Wellness Spa areas and equipment - completing daily checks as required, detailing all areas that require cleaning/maintenance attention
• Supporting membership retention through actively encouraging member participation and promoting a helpful and fun filled atmosphere to encourage repeat visits
• Informing the Wellness Spa Manager of any relevant issues at all times
• Developing and promoting organised events such as fitness challenges and group activities
• Supporting the Spa Manager to increase visits and revenue, promoting other services in the spa as required
• Covering reception and taking phone bookings/enquiries in the absence of the Receptionist

Key Skills / Qualifications needed for this role:

You currently hold an approved fitness qualification and you're skilled in the safe and proper use of weights, cardiovascular and flexibility equipment. You're able to treat basic injuries and respond appropriately to emergencies. Friendly and approachable, you have excellent interpersonal skills and always deliver the highest standard of customer service. An excellent communicator with good organisational and promotional skills. With a keen eye for detail, you'll understand the importance of creating a safe and clean environment for our members.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining [Employer hidden — view at passion-project.co.uk] in this role you will receive the following benefits and more:

• My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7.
• Annual allowance which you can redeem against a menu of [Employer hidden] healthcare products, all to the approximate value of £350
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences
• Free meal with every shift
• Paid Breaks
• Holidays - 20 days + Bank Holidays
• Long Service - For every milestone at [Employer hidden] we will reward you with ecards, extra holidays and money!
• Interest- free annual travel Loan to enable the purchase of public transport annual season tickets.
• Wagestream - Have early access up to 40% of your earned wages within minutes.
• We offer a range of [Employer hidden] pension plans - Find out more on our career site
• Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK