Contracts and Pricing Assistant

Key responsibilities

In this Contracts and Pricing Assistant role, you'll be responsible for:

• Supporting the review and set‑up of new customer contracts, making sure agreed prices are correctly applied in hospital billing systems.
• Maintaining contract and pricing information, including regular checks to make sure billing reflects agreed terms.
• Helping with billing queries and processing authorised adjustments, ensuring changes are accurate and clearly recorded.
• Creating and maintaining charge and order codes so billing is consistent, compliant and easy to follow (codes are internal references used for billing).
• Working with external payors (such as insurers) to manage daily pricing, code and mapping queries.
• Updating service packages and pricing, and supporting regular reviews to make sure agreed margins are met.
• Assisting with the annual pricing review process, including preparing price books, terms and supporting documents.
• Supporting testing and updates in finance systems when prices or rules change.
• Building positive working relationships across finance and the wider business.
• Spotting opportunities to improve processes, controls and data quality.

What we're looking for

We're looking for someone who is organised, curious and enjoys working with detail. You don't need prior healthcare experience, but you do need to be comfortable with data and keen to learn.

You'll bring:

• Strong numeracy skills (a degree or equivalent experience is helpful).
• Good working knowledge of Microsoft Excel, Word and Outlook.
• A high level of accuracy and attention to detail.
• The ability to work to deadlines and manage competing priorities.
• Clear communication skills and confidence working with people at different levels.
• A problem‑solving mindset, with the confidence to suggest improvements.
• Integrity, reliability and a positive, flexible approach.