Post Office Specialist

About the role:

Being a Post Office Specialist with OurCoop is more than processing forms and applications. We pride ourselves on our exceptional customer service, taking the time to truly understand our customers needs and requirements. Some of your key responsibilities as a Post Office Specialist would include: • Complying with legal requirements and obligations to minimise risk and inspire confidence • Understanding the products we sell and offering guidance to customers, sharing any promotions • Dealing with customer complaints professionally and in a timely manner • Completing regular compliance checks in line with society policies and procedures *Please note, successful candidates will be subject to a P250 (Credit Check)

Who are we looking for?

To be a successful candidate for this role you will need: • Confident and approachable nature • Cash handling experience • Strong IT skills • Previous experience in retail/sales preferred but not essential At OurCoop, we are dedicated to building a diverse and inclusive workplace where our colleagues can bring their authentic selves to work, so if you're excited about this role but your past experience doesn’t align perfectly with the job description, still click apply! You could be the candidate we are looking for.

What can we offer you?

•Employee Discounts – Save up to 60% off Childcare, 20% off your Food Shop and 15% off your next Holiday •30 Days Annual Leave - Rising with service up to a maximum of 37 days • Health and Wellbeing Programmes – Benefit from our Stream App and our partnership with Grocery Aid for financial and mental health support • Full Training and Accredited Development Plans  • Enhanced Maternity, Paternity and Family leave and more!

*Apply today! If you would like more information, please email our team at [contact hidden]*