Student Support Mentor

The Role:

We have three exciting opportunities for committed and student‑focused Student Support Mentors to join our Additional Learning Support (ALS) provision at [Employer hidden], supporting learners within ALS, Motor Vehicle and Sport.

The role focuses on delivering targeted academic and wellbeing support to learners with a range of needs, helping them overcome barriers to learning and achieve success. Working closely with teaching staff and the ALS team, Student Support Mentors plan and deliver structured interventions for learners with diagnosed needs such as Dyslexia or ADHD, as well as those experiencing short‑term challenges related to wellbeing or personal circumstances.

Support is delivered through one‑to‑one mentoring, small‑group sessions and drop‑in support, with a strong emphasis on promoting independence, resilience and sustained progress throughout the academic year. This is a rewarding opportunity for individuals who are passionate about student success and inclusive education.

Key Responsibilities:

• Work collaboratively with curriculum teams to identify learner needs and plan tailored support strategies.
• Deliver a range of targeted academic and wellbeing interventions, including one‑to‑one coaching and group support.
• Prioritise and support High Needs learners where required, in line with ALS deployment priorities.
• Attend at‑risk meetings and provide feedback on learner progress and intervention impact.
• Track, record and evaluate interventions using Digital Learning Logs and One Page Profiles.
• Support evidence gathering for exam access arrangements, including Normal Ways of Working.
• Encourage learners to develop independent study skills and self-management strategies.
• Work closely with the ALS Department to identify emerging needs and adjust provision accordingly.

Skills, Knowledge & Expertise

Qualifications:

• Level 2 qualification (or equivalent) in supporting learners with learning difficulties or care, or commitment to achieve within an agreed timescale.
• Maths and English at Grade C/4 or above (or equivalent).
• Willingness to undertake mandatory training relevant to the role.
• Risk Assessment qualification (desirable).
• First Aid qualification (desirable).

Experience:

• Experience or knowledge of supporting learners with learning difficulties and disabilities.
• Experience of planning and delivering targeted intervention sessions.
• Experience supporting young people and adults with additional needs using a range of strategies.

Knowledge & Skills:

• Understanding of health and safety and risk assessment processes.
• Ability to work both independently and collaboratively within a multidisciplinary team.
• Strong communication skills with the ability to engage positively with learners and staff.
• Organised, reflective and committed to high‑quality learner support.

Why Join Us?

• Substantial annual leave entitlement plus holiday purchase scheme.
• Health & Wellbeing; free gym membership, 24/7 counselling for you and your family
• Family-friendly policies: flexible hours and a supportive work environment
• Employee Assistance Programme (EAP): confidential support including counselling, legal and financial advice.
• Professional development: extensive training, mentoring, and career progression opportunities
• Funded CPD opportunities, regular staff development training, and paid volunteering days
• Access to discounted hair and beauty treatments at our onsite salon.
• College benefit scheme – College Extras:
• Up to 15% cashback at top retailers & restaurants
• Discounted gift cards for big brands
• Home & tech upgrades via salary sacrifice
• Cycle to Work scheme
• Discounted onsite car parking.

To learn more about working at [Employer hidden], please visit our Work For Us page.

For further details and to discuss the role in more detail, please contact Craig Duggan, Executive Director ALS on [contact hidden]

Are you ready to make your mark?

If you’re looking to join a team that cares about their staff wellbeing, values their personal development and works with them to have a positive impact on student experience, come to [Employer hidden]!

About [Employer hidden]

[Employer hidden] is a leading provider of education and training in the North East, offering A-levels, vocational courses, apprenticeships, and degree-level qualifications. With state-of-the-art facilities and a commitment to staff development, we’re proud to create opportunities for learners and colleagues alike, fostering an environment where everyone can grow, thrive, and make a real difference.

Our Vision, Mission and Values

Across our campus and community, [Employer hidden] is driven by a clear vision, mission, and values that not only shape what we do for students—but also make us a great place to work, grow, and thrive. Find out more here.

Safeguarding Our Students

[Employer hidden] is committed to safeguarding and promoting the welfare of all students. All staff are expected to share this commitment. If you’re successful, you’ll be required to complete thorough pre-employment checks, including an enhanced DBS check and satisfactory references. All roles within the College carry safeguarding responsibilities, including promoting student welfare, reporting any concerns to the Designated Safeguarding Lead (DSL), and modelling safe and appropriate conduct in line with College policies.

All posts at [Employer hidden] involve regulated activity and are therefore exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) mean that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications, related exceptions and further information.

Please be aware that it is a Criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

As part of our shortlisting process, we will conduct an online search for all shortlisted candidates to identify any safeguarding or reputation‑related concerns (as required by KCSIE).

Right to work

Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.

Recruitment Process

Applications are shortlisted for interview as they are received, and so early application is encouraged. We reserve the right to commence the interview process and close the vacancy prior to this date.

Equality & Diversity

[Employer hidden] is an equal opportunities employer, committed to creating an inclusive workplace where everyone is valued. We welcome applications from all backgrounds and make recruitment decisions based on skills and experience. As a Disability Confident employer, we actively support applicants with disabilities.

Please see job description here -  Student Support Mentor