Student Support Mentor (Term Time)

Job details

: Posted 01 April 2026 : Salary £20,535 - £20,628 per annum (actual salary) : LocationMiddlesbrough : Job type [Permanent](/jobs/in-office) : Contract [[Employer hidden — view at passion-project.co.uk], Lecturer](/jobs/middlesbrough-college-lecturer) : Reference005403 : Expiry 20 April 2026

Job Advert

Job Title: Student Support Mentor (Term Time)

Department: Health & Social Care

Reporting to: Curriculum Team Leader

Salary: £19,727 - £20,628 per annum (actual salary)

Contractual hours: 37 hours per week (38 weeks only)

Basis: Term time, Permanent

Pension: Local Government Pension Scheme

Location: [Employer hidden] Main Campus, TS2 1AD

The Role

Join us as a Student Support Mentor within Health & Social Care and play a key role in helping learners overcome barriers and achieve their full potential. In this rewarding role, you’ll work closely with teaching staff to identify and support students who may be facing challenges with their studies or wellbeing, including those with diagnoses such as Dyslexia or ADHD, as well as learners experiencing short‑term disruptions due to illness or personal circumstances. You’ll deliver targeted interventions such as drop‑in support, one‑to‑one coaching and small‑group study sessions, ensuring every Health & Social Care learner receives the guidance they need to stay on track and succeed by the end of the academic year.

Key Responsibilities

• Work closely with Curriculum teams to identify student needs, and contribute to the planning and implementation of strategies, coaching, and interventions that support engagement, wellbeing, and achievement.
• Plan and deliver a range of targeted interventions, drawing on vocationally specific expertise from teaching staff where appropriate.
• Prioritise support for High Needs students as required, ensuring timely and effective intervention.
• Attend regular training and CPD sessions delivered by the ALS Department to maintain and develop the skills required for the role.
• Participate in At‑Risk meetings and other relevant departmental meetings, providing insight into student progress and the impact of interventions.
• Collaborate with colleagues across the department to ensure timely and accurate monitoring of attendance, retention, and achievement for students with Additional Support Needs.
• Work with the ALS Department to identify emerging support needs and prioritise provision in line with the ALS Deployment Pyramid.
• Record all interventions and their outcomes using College and departmental systems, ensuring accurate and consistent documentation.
• Track the intent, implementation, and impact of interventions through Digital Learning Logs and One Page Profiles.

Skills, Knowledge & Expertise

• An appropriate Level 2 qualification (or equivalent) in supporting students with learning difficulties/care, or a commitment to achieving this within an agreed timescale.
• Grade 4/C or above in Maths and English or equivalent.
• A willingness to undertake any mandatory training relevant to the role.
• Risk Assessment qualification – Desirable.
• First Aid qualification – Desirable.
• Understanding of health and safety matters.
• Knowledge of risk assessment processes.
• Ability to work both collaboratively as part of a team and independently when required.
• Proven ability to communicate effectively with staff and students at all levels.

Please see the person specification for full details.

Why Join Us?

• Substantial annual leave entitlement plus holiday purchase scheme.
• Health & Wellbeing; free gym membership, 24/7 counselling for you and your family
• Family-friendly policies: flexible hours and a supportive work environment
• Employee Assistance Programme (EAP): confidential support including counselling, legal and financial advice.
• Professional development: extensive training, mentoring, and career progression opportunities
• Funded CPD opportunities, regular staff development training, and paid volunteering days
• Access to discounted hair and beauty treatments at our onsite salon.
• College benefit scheme – College Extras:
• Up to 15% cashback at top retailers & restaurants
• Discounted gift cards for big brands
• Home & tech upgrades via salary sacrifice
• Cycle to Work scheme
• Discounted onsite car parking.

To learn more about working at [Employer hidden], please visit our Work For Us page.

For further details and to discuss the role in more detail, please contact Erica Hansen, Curriculum Team Leader on [contact hidden].

Are you ready to make your mark?

If you’re looking to join a team that cares about their staff wellbeing, values their personal development and works with them to have a positive impact on student experience, come to [Employer hidden]!

About [Employer hidden]

[Employer hidden] is a leading provider of education and training in the North East, offering A-levels, vocational courses, apprenticeships, and degree-level qualifications. With state-of-the-art facilities and a commitment to staff development, we’re proud to create opportunities for learners and colleagues alike, fostering an environment where everyone can grow, thrive, and make a real difference.

Our Vision, Mission and Values

Across our campus and community, [Employer hidden] is driven by a clear vision, mission, and values that not only shape what we do for students—but also make us a great place to work, grow, and thrive. Find out more here.

Safeguarding Our Students

[Employer hidden] is committed to safeguarding and promoting the welfare of all students. All staff are expected to share this commitment. If you’re successful, you’ll be required to complete thorough pre-employment checks, including an enhanced DBS check and satisfactory references. All roles within the College carry safeguarding responsibilities, including promoting student welfare, reporting any concerns to the Designated Safeguarding Lead (DSL), and modelling safe and appropriate conduct in line with College policies.

All posts at [Employer hidden] involve regulated activity and are therefore exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020) mean that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications, related exceptions and further information.

Please be aware that it is a Criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

As part of our shortlisting process, we will conduct an online search for all shortlisted candidates to identify any safeguarding or reputation‑related concerns (as required by KCSIE).

Right to work

Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.

Recruitment Process

Applications are shortlisted for interview as they are received, and so early application is encouraged. We reserve the right to commence the interview process and close the vacancy prior to this date.

Equality & Diversity

[Employer hidden] is an equal opportunities employer, committed to creating an inclusive workplace where everyone is valued. We welcome applications from all backgrounds and make recruitment decisions based on skills and experience. As a Disability Confident employer, we actively support applicants with disabilities.

Please see Job Description here - Job Description