Business Administration Apprentice

The Role

We are seeking a motivated Business Administration Apprentice to join our Principalship Team, where you will support a wide range of administrative tasks in a professional and fast‑paced environment. Your responsibilities will include data entry, assisting with the preparation of reports using College Information Systems, and managing both electronic and paper-based correspondence for the Directorate/Department. As part of this unique opportunity, you will also complete three‑month rotational placements across different areas of the College, giving you valuable exposure to various departments and helping you develop a broad understanding of how the organisation operates. This structured programme is designed to help you build strong administrative skills, gain confidence, and explore different areas of the business to identify where your future career interests may lie.

Key Responsibilities

• Carry out accurate data input and assist with preparing reports using [Employer hidden] Group Information Systems.
• Handle incoming telephone calls and other communications, ensuring messages are passed on promptly and professionally.
• Manage general filing duties, including organising both electronic and paper‑based correspondence for the Directorate/Department.
• Complete non‑confidential word‑processing tasks as required.
• Support staff with the preparation of learning materials (where appropriate).
• Facilitate the use of Multi‑Functional Devices (MFDs) for Directorate/Department staff.
• Maintain and update Directorate/Department notice boards.
• Assist with enrolment activities during key periods.
• Provide support in welcoming and receiving visitors to the Directorate/Department.
• Demonstrate an active commitment to the Directorate/Department’s strategic objectives.
• Uphold the College’s Equality and Diversity Policy, Quality Frameworks, and Health & Safety procedures at all times.

Skills, Knowledge & Expertise

• At least 3 GCSEs, including Grade 4/C or above in Maths and English (or equivalent).
• A commitment to undertake any mandatory training relevant to the role.
• Good communication skills.
• Basic IT skills.
• Good personal presentation skills.
• Evidence of a desire to work in a busy office environment.

Please see the person specification for full details.

Why Join Us?

• Substantial annual leave entitlement plus holiday purchase scheme.
• Health & Wellbeing; free gym membership, 24/7 counselling for you and your family
• Family-friendly policies: flexible hours and a supportive work environment
• Employee Assistance Programme (EAP): confidential support including counselling, legal and financial advice.
• Professional development: extensive training, mentoring, and career progression opportunities
• Funded CPD opportunities, regular staff development training, and paid volunteering days
• Access to discounted hair and beauty treatments at our onsite salon.
• College benefit scheme – College Extras:
• Up to 15% cashback at top retailers & restaurants
• Discounted gift cards for big brands
• Home & tech upgrades via salary sacrifice
• Cycle to Work scheme
• Discounted onsite car parking.

To learn more about working at [Employer hidden], please visit our Work For Us page.

For further details and to discuss the role in more detail, please contact Elissa Bell,  Training Recruitment Consultant on [contact hidden].

Are you ready to make your mark?

If you’re looking to join a team that cares about their staff wellbeing, values their personal development and works with them to have a positive impact on student experience, come to [Employer hidden]!

About [Employer hidden]

[Employer hidden] is a leading provider of education and training in the North East, offering A-levels, vocational courses, apprenticeships, and degree-level qualifications. With state-of-the-art facilities and a commitment to staff development, we’re proud to create opportunities for learners and colleagues alike, fostering an environment where everyone can grow, thrive, and make a real difference.

Our Vision, Mission and Values

Across our campus and community, [Employer hidden] is driven by a clear vision, mission, and values that not only shape what we do for students—but also make us a great place to work, grow, and thrive. Find out more here.

Safeguarding Our Students

[Employer hidden] is committed to safeguarding and promoting the welfare of all students. All staff are expected to share this commitment. If you’re successful, you’ll be required to complete thorough pre-employment checks, including an enhanced DBS check and satisfactory references. All roles within the College carry safeguarding responsibilities, including promoting student welfare, reporting any concerns to the Designated Safeguarding Lead (DSL), and modelling safe and appropriate conduct in line with College policies.

All posts at [Employer hidden] involve regulated activity and are therefore exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) mean that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications, related exceptions and further information.

Please be aware that it is a Criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

As part of our shortlisting process, we will conduct an online search for all shortlisted candidates to identify any safeguarding or reputation‑related concerns (as required by KCSIE).

Right to work

Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.

Recruitment Process

Applications are shortlisted for interview as they are received, and so early application is encouraged. We reserve the right to commence the interview process and close the vacancy prior to this date.

Equality & Diversity

[Employer hidden] is an equal opportunities employer, committed to creating an inclusive workplace where everyone is valued. We welcome applications from all backgrounds and make recruitment decisions based on skills and experience. As a Disability Confident employer, we actively support applicants with disabilities.

Please view job description here - Job Description