Trade & Partnerships Manager

About The Role

This is an exciting opportunity to build our trade and partnerships function at [Employer hidden] working closely with the CEO and commercial team. You will be responsible for targeting, acquiring and engaging with trade customers to generate sales. Your customers will be commercial clients that will include painting & decorating contractors, interior designers, builders, developers and landlords. Your primary objective will be to drive revenue for the business whilst building the platform to scale this side of the business.

Relationship building with larger end users is key to ensure [Employer hidden] is given access to development projects and retain new and existing clients. There will be a requirement to visit customers to build relationships.

You will work cross-functionally across the business to utilise our data, brand and marketing, tech, operations and commercial teams to support your objectives.

Responsibilities

What you will be doing:

• Set targets and KPIs and work to achieve those targets both by period and annually.
• Work with teams across the business to achieve your objectives.
• Identify segments of the market to target.
• Identify key customers and acquire these customers, testing and optimising different strategies.
• Build and maintain relationships with customers and convert those customers to choosing [Employer hidden] for their projects.
• Working collaboratively with the Director of Interior Design to support driving sales with interior designers and architects.
• Conduct product, application, and sales training and development sessions with all relevant customers.
• Support customers throughout their journey ensuring best in class service driving retention.
• Building the function with the goal to grow this area of the business thinking about how each part of the customer journey can be scaled.
• Maintain an appropriate weekly Trade customer call rate and maintain a call record of all contacts and sales calls.

What we are looking for:

• Professional sales experience with a track record of acquiring and converting customers.
• Experience and ability to build relationships with customers.
• Experience in sales and trade customer service.
• Strong organisational & communication skills and experience presenting to groups of employees.
• Must have a valid driver’s license and own transport.

Commercial skills and ability to create and present a solution proposition to contractors and larger end users.

Ability to work independently with autonomy and cross-functionally in a business.

Entrepreneurial and growth mindset with a hunger to learn and develop with drive and determination to succeed.

An analytic mindset with a desire to test and learn using data and a keen interest in AI.

Experience in sales with large customers, this could be in account management or business development.

- Competitive salary, commission structure and share option grants

- A generous Annual Leave allowance: 26 days per year, a day off for your birthday and extra time off at the end of the year

- Health Insurance through Vitality

- Flexible Working - own your working hours

- £300 allowance for [Employer hidden] products

- Private pension scheme

- Generous Primary and Secondary Caregiver Leave allowances

- Living Wage Foundation accredited employer - we pay at least the London Living Wage to all team members regardless of living and working location

- Monthly Deep Dive sessions from your fellow teammates; these sessions aim to get the wider company up to speed on a particular project or topic

- The [Employer hidden] Impact Award, a monthly team-led initiative, recognises individuals for their hard work and amazing attitudes

- Lots of amazing opportunities to get to know other members of the team at different team events and to have an impact on our culture through our [Employer hidden] Belonging Group and beyond

- Contribute to building a culture where well being is part of how we do things & not just a bonus, and first-hand experience of being part of, and growing with, a fast-moving and ambitious company

- You are hopefully reading this and thinking I can't wait to be part of the team that makes this even better as the company grows ;)

[Employer hidden] is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email us at [contact hidden]

As this role is based in London UK, candidates must have the right to live and work in the UK. Candidates without these rights will not be considered.