First Line Manager - FTC

Job description

First Line Manager 12-month FTC Billingham (Home of McCoys, Wheat Crunchies, POM-BEAR, and more…) On-site Shift pattern: 14 shifts across a 24/7 operation

• Shift times: 7:00am – 7:00pm, 7:00pm – 7:00am
• Rest period: Nine days off, then the pattern repeats

This role requires flexibility to support the site across days and nights.

Join our snack-loving team We’re looking for a First Line Manager to join us at KP Snacks. If you’re ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could be your next big move.

About the role

As a First Line Manager (FLM), reporting to the Production Manager, you’ll play a critical role in supporting our Line Structure Teams and embedding the Intersnack Working System (IWS) ways of working across our 24/7 operation.

You’ll provide strong leadership day and night, ensuring standards are maintained, colleagues are supported and performance is delivered against clearly defined outputs. You’ll take ownership out of hours, leading by example to keep our people safe, our products compliant and our site running smoothly.

What’s in it for you? We believe in rewarding our colleagues and helping them thrive. Here’s a flavour of what we offer:

• Competitive annual salary
• Annual bonus scheme, with a strong track record of overachievement
• Comprehensive healthcare support – including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care
• KP Pension Plan – contribution matching up to 7% of your salary
• 25 days holiday, plus the option to buy more
• KP4ME – our online platform for benefits, discounts, wellbeing tools and more

What will you be doing?

• Owning Health, Safety and Environment out of hours Taking personal responsibility for colleague safety, environmental standards and product compliance
• Leading the site across the 24/7 operation Acting as the senior site contact out of hours, managing risk, decision‑making and escalation
• Embedding IWS ways of working Coaching teams on problem‑solving, Daily Management Systems and standardised ways of working
• Supporting Line Structure Teams to deliver the plan Leading and managing colleagues out of hours to achieve agreed standards, outputs and performance targets
• Role‑modelling servant leadership Building ownership, capability and engagement while supporting delivery of our Compelling Business Need

Who are we? We’re KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love – from Hula Hoops to McCoy’s. In the UK, we’re a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We’re proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together.

We’re committed to inclusion We’re building a workplace where everyone belongs. If you don’t tick every box, we’d still love to hear from you – your unique perspective could be just what we need. And if there’s anything we can do to make the process easier for you, just let us know.

Job requirements

We’d love to hear from you if you can bring:

• Strong people management experience Including absence management, disciplinary and grievance processes
• A proven track record in manufacturing performance Delivering against production KPIs and SLAs
• Knowledge of Lean Manufacturing principles Experience of IWS and/or Six Sigma is desirable
• Leadership experience at supervisory or management level Confident leading teams and making decisions in a fast‑paced environment
• Flexibility and strong communication skills Comfortable working rotating shifts, motivating teams and meeting internal and external requirements