Night Replenishment, Supermarket Assistant – Team Leader
SKILLS
FULL DESCRIPTION
About the role
As a Team Leader within one of our [Employer hidden — view at passion-project.co.uk] shops, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers.
Your drive to go the extra mile to help both customers and Partners will make all the difference to the impression our customers have about the [Employer hidden] brand and keep them returning again and again by earning their trust and loyalty for a lifetime. All the while helping to maximise on sales and profit.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Responsibilities, Skills and Experience
*Due to working time regulations, applicants must be 18 years or over to apply.*
Key Responsibilities
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the things running efficiently and productively. Responsibilities include:
- Supporting the shop's management team with managerial tasks and work with all other areas of the shop to meet customer demand.
- Ensuring Partners are operating in a safe and legal manner.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Being proactive in helping to drive the commercial performance for the shop, offering ideas for continuous improvement to the operation.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Maintaining a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you'll need
- Good people and leadership skills.
- Good understanding of retail and how to maximise commercial success.
- Experience of working in a customer facing role
- Good stakeholder management skills when working with third parties and the wider Partnership.
Desirable skills/experience you may have
- Duty Manager Training (Internal Partners only).
The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and [Employer hidden]. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in [Employer hidden].
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
*Important points to note:*
*It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.*
*We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.*
*We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.*
Where you'll work
This is where you'll be based, whether that's in a shop, distribution centre or one of our head offices.
Horley ([Employer hidden])
26 Victoria Road
Surrey, RH6 7PZ
Popular Benefits
We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.
Benefits
#### Leisure Learning
Enjoy learning a new skill or hobby even more by claiming up to £200 towards certain tutored courses.
*(Applies to courses which you pay for in advance yourself).*
#### PARTNER DISCOUNT
25% off at John Lewis and 20% at [Employer hidden]. We knew you’d like this one!
*(some exclusions apply). (Partner discount is only available following successful completion of your 90-day Earning Membership period once you have started).*
#### Clubs & Societies
From arts & crafts to fishing, from skiing to running, we have so many clubs and societies bringing Partners with shared interests together.
#### HOLIDAY & LEAVE
Enjoy a generous holiday provision. Plenty of time for some rest and relaxation.
*(The amount of holiday you’ll get depends on your role and working hours. It increases over time).*
#### PENSION & LIFE ASSURANCE
Secure your future with our comprehensive pension scheme and life assurance.
#### EXCLUSIVE HOTELS
Recharge and reconnect at our exclusive Partnership hotels in locations across the UK!
#### PENSION & LIFE ASSURANCE
Secure your future with our comprehensive pension scheme and life assurance.
#### EXCLUSIVE HOTELS
Recharge and reconnect at our exclusive Partnership hotels in locations across the UK!
#### Leisure Learning
Enjoy learning a new skill or hobby even more by claiming up to £200 towards certain tutored courses.
#### PARTNER DISCOUNT
25% off at John Lewis and 20% at [Employer hidden]. We knew you’d like this one!
#### Clubs & Societies
From arts & crafts to fishing, from skiing to running, we have so many clubs and societies bringing Partners with shared interests together.
#### HOLIDAY & LEAVE
Enjoy a generous holiday provision. Plenty of time for some rest and relaxation.
#### PENSION & LIFE ASSURANCE
Secure your future with our comprehensive pension scheme and life assurance.
#### EXCLUSIVE HOTELS
Recharge and reconnect at our exclusive Partnership hotels in locations across the UK!
#### Leisure Learning
Enjoy learning a new skill or hobby even more by claiming up to £200 towards certain tutored courses.
#### PARTNER DISCOUNT
25% off at John Lewis and 20% at [Employer hidden]. We knew you’d like this one!
#### Clubs & Societies
From arts & crafts to fishing, from skiing to running, we have so many clubs and societies bringing Partners with shared interests together.
#### HOLIDAY & LEAVE
Enjoy a generous holiday provision. Plenty of time for some rest and relaxation.
#### PENSION & LIFE ASSURANCE
Secure your future with our comprehensive pension scheme and life assurance.
#### EXCLUSIVE HOTELS
Recharge and reconnect at our exclusive Partnership hotels in locations across the UK!
Meet Our People
We’re powered by positive Partner networks
#### Ability
Championing workplace disability inclusion by creating a supportive environment and offering peer communities for those with diverse needs.
#### Unity
Our BAME Network supports Black, Asian, and Minority Ethnic Partners, celebrate their contributions and create a more inclusive workplace.
#### Faith & Belief
FAB (Faith & Belief) is aimed at educating, celebrating and increasing awareness of all faiths and beliefs.
#### Gender Equality
Promoting Gender equality, empowering Partners to overcome barriers and be more involved in topics outside of their day job.
#### Linkages
Our intergenerational or age network aiming to build awareness of the benefits and opportunities of an intergenerational workforce.
#### Pride
Our first network that we developed. Designed to support the LGBTQ+ community and their allies.
#### Working Parents
Our Working Parents’ Network supports and inspires working parents throughout their parenting journey.
#### Care Experience
Providing a safe and supportive community for Partners with experience in the care system.
#### Carers Network
The network aims to raise awareness and support Partners who are carers, and their allies.
#### Care Experience
Providing a safe and supportive community for Partners with experience in the care system.
#### Carers Network
The network aims to raise awareness and support Partners who are carers, and their allies.
#### Ability
Championing workplace disability inclusion by creating a supportive environment and offering peer communities for those with diverse needs.
#### Unity
Our BAME Network supports Black, Asian, and Minority Ethnic Partners, celebrate their contributions and create a more inclusive workplace.
#### Faith & Belief
FAB (Faith & Belief) is aimed at educating, celebrating and increasing awareness of all faiths and beliefs.
#### Gender Equality
Promoting Gender equality, empowering Partners to overcome barriers and be more involved in topics outside of their day job.
#### Linkages
Our intergenerational or age network aiming to build awareness of the benefits and opportunities of an intergenerational workforce.
#### Pride
Our first network that we developed. Designed to support the LGBTQ+ community and their allies.
#### Working Parents
Our Working Parents’ Network supports and inspires working parents throughout their parenting journey.
#### Care Experience
Providing a safe and supportive community for Partners with experience in the care system.
#### Carers Network
The network aims to raise awareness and support Partners who are carers, and their allies.
#### Ability
Championing workplace disability inclusion by creating a supportive environment and offering peer communities for those with diverse needs.
#### Unity
Our BAME Network supports Black, Asian, and Minority Ethnic Partners, celebrate their contributions and create a more inclusive workplace.
#### Faith & Belief
FAB (Faith & Belief) is aimed at educating, celebrating and increasing awareness of all faiths and beliefs.
#### Gender Equality
Promoting Gender equality, empowering Partners to overcome barriers and be more involved in topics outside of their day job.
#### Linkages
Our intergenerational or age network aiming to build awareness of the benefits and opportunities of an intergenerational workforce.
#### Pride
Our first network that we developed. Designed to support the LGBTQ+ community and their allies.
#### Working Parents
Our Working Parents’ Network supports and inspires working parents throughout their parenting journey.
#### Care Experience
Providing a safe and supportive community for Partners with experience in the care system.
#### Carers Network
The network aims to raise awareness and support Partners who are carers, and their allies.
How To Apply
Applying for a job can feel daunting, we don’t want that to be a case as you look to join the Partnership. We want you to perform at your best.
To help you prepare for our application process, take a look at our ‘How to Apply’ page below.
Find Out More