Development Officer

Job Introduction

We are excited to be offering the opportunity to join our team of Development Officers to support the Benefits function of the Revenues & Benefits Service.

This role will be fast paced and multi-faceted, working to support our goal of reducing error risk across Milton Keynes Council and our partner Horsham District Council. We aim to achieve this by ensuring our staff are kept up to date with any changes in legislations and procedures and continually support any training and development needs.

For further enquiries please contact Claire Woodcock, Operations Manager, [contact hidden] or [contact hidden].

Main Responsibility

• Delivery of quality assurance (QA), working proactively on areas that pose the biggest subsidy risk.
• The collation and interpretation of QA data.
• Communicating with the operational team to educate, provide updates and collaborate with officers.
• Providing training and mentoring to support the reduction in error within the operation.
• Keeping procedures up to date.
• Monitor and supporting individuals' performance.

The Ideal Candidate

• Someone who has an extensive knowledge of Housing Benefits.
• Someone who enjoys developing staff and can explain complex procedures and legislation.
• Someone who is flexible and can work well to statutory deadlines.
• Someone that enjoys working as a team to achieve shared goals.

Package Description

​We are really proud of the benefits we are able to offer our staff here at Milton Keynes Council, including:-

• Local Government Pension Scheme, considered to be one of the best employer contribution rates of 18.8%
• 27 days annual leave per year in addition to statutory and public holidays, rising to 31 days after 5 years
• Holiday Purchase Scheme
• Our Professional Development Centre provides access to courses such as in-house management development programmes endorsed by the Institute of Leadership, Apprenticeship Programmes (junior and senior), coaching and mentoring and access to our Smarter Learning portal
• Cycle to Work Scheme
• Health Cashplan
• MK Advantage benefits package – a range of savings on a wide range of retail, leisure and entertainment products and services such as Pizza Express, M&S, B&Q, John Lewis and Arriva Travel.
• SmartGo – Aimed at encouraging low-carbon transport and healthy lifestyle with discounted travel e.g. Halfords, Arriva, Europcar, National Railcards and Stagecoach.
• Homebuy Scheme (for eligible roles)
• Smarter working which provides the opportunity to work from various locations including from home for a proportion of your role (subject to business needs)
• A full range of family friendly policies including enhanced Maternity, Adoption and Paternity entitlements
• Childcare Subsidy

About The Organisation

Milton Keynes is a diverse, welcoming, and expanding place, built on smart ideas with even bigger plans for the future. We have world class attractions, beautiful open spaces, and a great standard of living.

Milton Keynes Council is one of the largest employers in the region, making a difference every day for local people. We’re responsible for all local government services in MK including education, housing, highways, and social services - around 240 services in all.

Our values are to be dedicated, respectful, and collaborative. If this sounds like you, join us for a stimulating and fulfilling career measured on results, and a rewarding work-life balance.

Development Officer

• Salary £30,984 - £35,336
• Frequency Annual
• Job Reference mkc/TP/240/617
• Contract Type Permanent
• Working Hours 37
• Closing Date 18 October, 2022
• Job Category Revenue and Benefits
• Business Unit Finance & Resources (HRA)- Revenues & Benefits (HRA)
• Location Civic Offices, United Kingdom
• Posted on 4 October, 2022