Poling Planner

About the Role

[Employer hidden] is seeking a highly organised Planner to join our team within the Poling team. You will play a key role in coordinating field activities, scheduling works, and ensuring telecoms installations are delivered efficiently and on time. This role is central to supporting our Planning team and contributing to the successful delivery of telecoms projects across the UK.

Key Responsibilities

• Respond to client queries professionally and promptly.
• Coordinate and schedule civils‑related tasks into the existing BT network.
• Manage client requests and escalate issues to the Programme Manager when needed.
• Ensure engineers have correct job packs, site access, and information.
• Manage external design partners and ensure design quality and timelines are met.
• Conduct quality checks on submitted designs and provide feedback.
• Implement design guidelines to ensure consistency and accuracy.
• Work closely with Regional Build Managers to support KPIs and targets.
• Support build contractors, including managing design change requests.
• Provide design data to other business functions when required.
• Carry out occasional site surveys to support planning and build activities.
• Drive and maintain quality control processes.
• Build strong relationships with internal and external stakeholders.
• Work effectively as part of a team and communicate clearly across departments.

Person Specification

Essential

• Strong planning, organisational, and monitoring skills.
• Excellent administration skills and proficiency in Microsoft Office.
• Confident communicator, able to liaise with engineers daily.
• Ability to prioritise workload and meet deadlines.
• Strong written and verbal communication skills.
• Quality‑focused with a commitment to safety and continuous improvement.
• Adaptable, flexible, and able to work under pressure.
• Legal right to work in the UK.

Desirable

• Telecoms knowledge and scheduling experience.

Diversity & Inclusion

[Employer hidden] is committed to creating an inclusive environment where everyone is treated fairly and without discrimination. We welcome applications from all backgrounds and are dedicated to building a workforce that reflects the communities we serve.

Sustainability Commitment

We are investing in a sustainable future for our people, customers, and communities. Our approach focuses on engagement, learning, and empowering employees to contribute to our sustainability goals.

About [Employer hidden]

[Employer hidden] is a UK‑based infrastructure services provider delivering end‑to‑end solutions across telecommunications, utilities, and mechanical and electrical engineering. We combine innovation, expertise, and a values‑driven culture to deliver high‑quality, sustainable infrastructure projects nationwide.

Our core values:

• People‑Focused
• Safety Always Matters
• Operational Excellence
• Sustaining Our Future