Care coordinator

Main duties of the job

• Organise, attend, and minute Multi-Disciplinary Team (MDT), Complex Care, and Safeguarding meetings; follow up on actions.
• Prepare personalised care plans (PCPs) in collaboration with GPs and managers.
• Record patient interventions accurately on electronic databases (e.g., EMIS).
• Act as a key point of contact for Safeguarding and follow up on related actions.
• Provide support and guidance to patients, families, and carers, ensuring a patient-focused approach.
• Work collaboratively with internal teams and external services to maintain efficient care delivery.
• Plan and prioritise own workload, using initiative while contributing effectively to the team.
• Maintain strong IT skills, including Microsoft Office, Outlook, and Excel, to manage administrative tasks.

– Responsible for preparing, arranging, attending and minuting Multi-Disciplinary Team Meetings, Complex Care and Safeguarding meetings. (scheduled monthly for the year) – Proactively prepare any actions prior to the MDT ensuring all relevant clinicians are present. – To record patient interventions on relevant electronic database systems (e.g. EMIS). – Follow up on all forward actions resulting from MDT discussions. – Create Personalised Care Plans for patients, working with GPs and managers to identify patients that would benefit from a PCP. – To be customer (patient, carer, GP) focused when representing the service. – To work collaboratively with other teams and services to maintain an effective and efficient service. – Point of contact for Safeguarding. – To offer appropriate support and guidance to patients and their families/carers. – To plan / organise work using own initiative, whilst being able to work as a valuable member of a team. – To have excellent IT skills, to include Microsoft Office, Outlook and Excel. – To action emails that are sent through the database for Adult and Child Safeguarding. – Padstow/St Columb Safeguarding Meeting every 6-8 weeks. – Complex Care Meeting every 4-5 weeks. – Excellent customer service skills and the ability to put the needs of patients first. – Computer literacy, including a working knowledge of relevant programs, such as Word and Excel. – The ability to function well in a team to provide effective administrative support. – Excellent organisational skills to ensure that an office runs smoothly. – Ability to maintain strict confidentiality and deal with the public in a sensitive way. – Good spelling and grammar for typing clinical and administrative letters and other correspondence. – Knowledge of medical terminology to accurately type out medical reports and other documents

To apply for this job please contact: Lerryn Wade (Deputy Practice Manager) [Employer hidden] [contact hidden] [contact hidden]

https://www.petrocgrouppractice.co.uk/