Sales Manager

Responsibilities will include:

• Sales: Analysing sales data and trends to identify areas for improvement and maximize profitability. Monitoring inventory levels, conducting stock assessments, and coordinate with the UK office to maintain optimal stock levels. Address customer queries and complaints. Ensuring a positive and customer-friendly experience. Champion every customer interaction; ensuring that every sales enquiry is dealt with appropriately by you & your team.
• Staff Supervision: hiring, training, and performance management of office staff. Motivate the team to achieve sales targets and providing excellent customer service.
• Financial Administration: managing budgets, processing invoices, and handling basic financial tasks. Take inventory of office supplies & order.
• Relationship Management: Building and maintaining positive relationships with vendors, suppliers, and other external contacts. Oversee daily operations to ensure smooth and efficient workflow.
• Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention.

Requirements:

• Proven experience in retail/sales management or a related field within electronics, phones etc. with excellent customer service skills.
• Fluent in Dutch and English.
• You will be highly organised, able to work in a structured way and to prioritise and tackle different tasks and duties – often juggling several at the same time.
• Strong leadership and interpersonal skills.
• Liaise with head office or other departments.