Group Design Lead - Global KYC Onboarding

🔒 Confidential Employer
Posted 25 March 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£157,000 / year
CATEGORY
Design
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

UX Execution Platform Design KYC Design Leadership User Experience B2B Platforms

FULL DESCRIPTION

[Employer hidden — view at passion-project.co.uk] is a global technology company, building the best way to move and manage the world’s money.

We're on the lookout for a brilliant Group Design Lead to join our Global KYC Onboarding squad in London! You'll be part of [Employer hidden]'s global mission to build an open, fair, and human financial system. Because people without borders need money without borders.

Job Description

We're on the lookout for a brilliant Group Design Lead to join our Global KYC Onboarding squad in London! You'll be part of [Employer hidden]'s global mission to build an open, fair, and human financial system. Because people without borders need money without borders.

Your mission:

As our Group Design Lead for Global KYC Onboarding, you'll set the vision for the platform that makes onboarding into [Employer hidden] safe, efficient, and scalable across all regions. Think of it as building the "Lego pieces" that regional teams can use to create localized onboarding KYC journeys - turning what currently takes months into weeks, and reducing friction for millions of customers worldwide.

Here’s how you’ll make an impact:

  • Be a cross-functional hero and partner up with the Group Product Manager, Engineering Lead, Analytics Lead, as well as researchers and content designers within your squad
  • Bridge global and local needs by collaborating with design leaders across regional teams (Europe, APAC, Americas) who will use your platform components
  • Transform a complex regulatory space by designing experiences that balance compliance requirements with smooth user experiences
  • Build the foundation for a platform that will save [Employer hidden] millions in operational costs while reducing friction for legitimate customers

This role will give you the opportunity to:

  • Solve problems at massive scale - your work will impact how millions of customers join [Employer hidden] and how dozens of internal teams build onboarding experiences
  • Pioneer platform design thinking in the fintech compliance space, creating reusable patterns that work across diverse regulatory environments
  • Inspire and empower a growing team of talented designers across Personal Onboarding, Business Onboarding, and future Platform partner teams
  • Be part of positive change - we're fixing a broken, greedy system and putting people in control of their money

About you:

  • You've led design teams in complex, multi-stakeholder environments and know how to balance strategic vision with hands-on execution
  • You're customer-obsessed but understand how to balance user needs with business constraints and regulatory requirements
  • You have a strong portfolio showcasing both strategic thinking and detailed UX execution, ideally with some experience in regulated industries or B2B platforms
  • You're excited about building for builders - creating tools and patterns that empower other teams to create great experiences
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