Catering assistant
SKILLS
FULL DESCRIPTION
[Employer hidden — view at passion-project.co.uk] is looking for seasonal part time Café Assistants to provide a world-class visitor experience. Responsibilities include food and beverage preparation, general kitchen and café duties, cleaning, and exceptional customer care. Candidates should have customer service experience, cash handling skills, and excellent communication skills.
The role
Our Visitor Centre opened in January 2017 and sits on the banks of the River Tummel, looking over the beautiful Loch Faskally. [Employer hidden] has a wealth of heritage and history waiting to be discovered by the 100,000+ people that visit the centre each year.
The centre features a busy café, serving fresh local produce to our visitors and providing breath-taking views over Pitlochry Dam and the River Tummel. In addition, there are two exhibition areas, a shop stocking a range of interesting and relevant souvenirs and gifts and a multipurpose room which can be used as an education centre and meeting room.
We are currently looking for seasonal part time Café Assistants with a genuine willingness to provide a world-class visitor experience to join our existing team. This role includes working weekends.
You will
- Preparation and service of good quality food and beverages to meet the centre's standards and policies.
- General kitchen and café duties including serving, washing up, setting up, and clearing down.
- Helping to clean the centre ensuring all designated areas including kitchen area, café, retail, toilets and grounds are maintained to a high standard.
- Delivery of exceptional customer care to customers, interacting with visitors, and being cheerful, approachable and visible while on duty.
- Working closely as a team to consistently achieve the mystery visit score and identify ways of improving service delivery.
You have
- Previous experience of providing customer service in a fast paced environment, ideally within the catering sector. Barista training is preferred but not essential.
- Experience of cash handling and the ability to operate a PC based till would be preferred, however training will be provided.
- Excellent communication skills, both verbal and written.
- Adaptable and organised in a fast-paced environment with the ability to work alone and as part of a team.
- Ability to stay up to date with Health & Safety, Environmental Health & Food regulations.