IT Senior Modern Workplace Engineer

The role and what you’ll be getting up to on a day-to-day basis:

Are you ready to take a leading role in shaping exceptional modern workplace experiences? We’re looking for a Senior Modern Workplace Engineer who blends deep technical expertise with people focused leadership.‑focused leadership.

You will:

• Lead a team of engineers, including 1:1s, PDRs, performance management and development discussions.
• Allocate work, ensure resource alignment and maintain SLA/KPI compliance.
• Act as a senior engineer and escalation point for technical queries.
• Support End User MIs as a technical specialist.
• Approve high-risk technical changes.‑risk technical change.
• Identify automation opportunities and deploy automation solutions.
• Deliver technical projects and support onboarding of new customers.
• Operate as the technical SME for Microsoft EUC Management.
• Propose incremental improvements and enhance design documentation.
• Act as a key customer contact, providing infrastructure thought leadership.
• Feed into our Intune/EUC Management roadmaps and capability development.
• Work closely with the Head of Modern Workplace, Head of Infrastructure and wider leadership to promote best practice.

Who you are:

You’ll succeed in this role if you bring strong technical capability, leadership confidence and a passion for developing others:

• Experience working in an MSP or enterprise environment.
• Strong Intune and associated product knowledge (Defender, Endpoint Analytics).
• Hands‑on experience with new Microsoft roadmap technologies.
• Windows build and image creation expertise.
• Intune/MDM and AD administration experience.
• PowerShell scripting and automation skills.
• Certified with MD‑102, AZ‑104 and MS‑102.
• Excellent communication and the ability to stay calm under pressure.
• Strong time management and confidence handling multiple priorities.
• Able to work independently, show initiative and motivate others.
• Diplomatic, collaborative and team minded.‑minded.

What can we offer you?

• Through our one-of-a-kind training programme, the [Employer hidden — view at passion-project.co.uk] Academy, you can increase your earnings by £4,500
• Referral bonus scheme of £1000 when you successfully refer a friend.
• Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals.
• Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare
• Casual dress policy
• Company Pension Scheme
• Company social events
• 25 days annual leave plus public / bank holidays
• Purchase of annual leave scheme

Life at [Employer hidden]:

Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see [Employer hidden] grow.

I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.

I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another.

I Have a Can-Do Attitude– I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done!

So, if you feel like you can make a tangible difference, apply today, and join us on this journey.