National Account Manager

🔒 Confidential Employer
Posted 25 March 2026
LOCATION
Newcastle upon Tyne
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Sales & Marketing
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Relationship Management Account Management Commercial Planning P&L Ownership Negotiation Retail Market Experience

FULL DESCRIPTION

National Account Manager

Location: Newcastle upon Tyne

Salary: Competitive

Contract: Permanent

As the NAM, you will be responsible for full P&L ownership across several of our retailers (Baby Specialty & Prestige or Grocery). You will be managing accounts, working closely with internal and external stakeholders to develop and implement robust commercial plans. This is an exciting opportunity for someone with a background in retail who is eager to further develop their skill set and take on more responsibility.

What you will be doing:

  • Creating and developing commercials plans that are aligned to our global & regional strategy
  • Full P&L ownership within our retail channel with key delivery of top-line sales and profit for your categories to accelerate market share
  • Managing relationships and building long-term partnerships with internal and external stakeholders
  • Implementation of the Tommee Tippee strategy across the retail market supported by execution and in-store activation
  • Plan, develop, agree and implement an annual Joint Business Plan with each retailer, activating contingency plans where necessary.
  • Agree promotional forecast with Demand Planning to support the achievement of annual promotional plans and objectives
  • Agree monthly promotional plans with customers, including secondary sites, trade marketing collaboration and online support
  • Website and in-store activation audits – developing internal relationships with global & regional digital & marketing teams for imagery, videos etc for launch, or identifying gaps to existing range

What skills and experiences you’ll need to ace this job:

  • Experience in customer relationship management skills are essential, and able to demonstrate the ability and confidence to sell commercial propositions, together with sound negotiation skills.
  • Experience in account management or other commercial management experience in retail markets would be a bonus
  • Commercially minded
  • Data driven
  • Valid driver’s license with a good driving record
  • Well organised and able to multi-task
  • Excellent communication skills and a sense of fun
  • Flexibility to travel within the UK as required
  • Good with basic Microsoft packages; Word, Excel, PowerPoint, Outlook

If this sounds like an exciting opportunity for you, please apply online. Any queries can be directed to Luke at [contact hidden] or James Davison at [contact hidden]

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