Claims Adjuster (Maternity Cover - 12 months)

🔒 Confidential Employer
Posted 25 March 2026
LOCATION
London
TYPE
Contract
LEVEL
Entry-level
CATEGORY
Insurance
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Claims Investigation Claims Administration Negotiation MS Office Excel Written Communication

FULL DESCRIPTION

The primary purpose of the role is to provide an efficient and effective claims service for our clients, by responding to each claim notified in a proactive manner in order to return our clients to their pre-loss condition as expeditiously as possible.

Specific Responsibilities

  • The accurate and timely investigation, administration, quantification, negotiation and settlement of any potential exposures notified to Lancashire Group subsidiaries within pre-agreed authorities and service targets.
  • Maintain primary responsibility for caseload of attritional, large and complex losses on insurance, reinsurance and delegated business, with referral where required.
  • Develop and maintain relationships with underwriting, exposure management, actuarial, finance as well as within the claims function colleagues.
  • Develop and maintain relationships with brokers, peers and service providers within the market as an ongoing concern.
  • Report reasonably foreseen matters within the EP&C claims arena that may affect the reputation or financial position of the firm, immediately to EPC Claims Manager.
  • Perform case reserve reviews as required and report any claim trends identified.
  • Maintain accurate records for auditing purposes and preparing reports as necessary.
  • Advise Underwriters in respect of any requisite policy language evolution.
  • Participate in catastrophe response as required and ensure any regulatory reporting timeframes are adhered to.
  • Ad hoc duties as required.

Essential Skills & Requirements

  • Up to 5 years’ experience in a similar role preferable but not essential.
  • Sound understanding of basic claim principles.
  • Accuracy and attention to detail with high standards.
  • Excellent written and verbal communications skills, and interpersonal skills.
  • Excellent IT skills including MS Office, Word and Excel skills.
  • Working knowledge of ECF2 & changes brought about by blueprint 2 preferable but not essential
  • Ensure knowledge is kept up-to-date with current insurance issues and legal developments
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